Janiki Davis
Chicago Heights,IL
Summary
Seasoned Bus Operator with a proven track record at Chicago Transit Authority, CTA, excelling in customer relations and safety practices. Demonstrated ability to enhance passenger satisfaction and safety through effective communication and strict adherence to traffic laws. Renowned for optimizing routes and maintaining an impeccable safety history, ensuring timely and secure travel experiences.
Overview
12
12
years of professional experience
Work History
BUS OPERATOR
Chicago Transit Authority, CTA
11.2015 - Current
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Obtained and maintained CDL and licensure requirements.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
- Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
BUS OPERATOR
Illinois Central School Bus
09.2012 - 11.2015
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Built rapport with regular passengers, creating a sense of trust and community within the public transit system.
- Performed regular bus inspections and checked brakes, steering and windshield wipers.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
Education
Associate of Arts - Elementary Education
Compton Community College
Compton, CA05-2005
Skills
- Customer relations skills
- Effective communication skills
- Troubleshooting skills
- Incident reporting
- Emergency procedures
- Traffic regulation observance
- Optimizing routes
- Impeccable safety history
- Safety practices
- Problem-solving
- Attention to detail
Timeline
BUS OPERATOR
Chicago Transit Authority, CTA
11.2015 - Current
BUS OPERATOR
Illinois Central School Bus
09.2012 - 11.2015
Associate of Arts - Elementary Education
Compton Community College
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