Busra Sirca
San Antonio
Summary
Knowledgeable individual skilled in multiple trades, including contracting, management and technical repair. Focused on developing creative solutions to support company success and overcoming obstacles. Organized and systematic with natural relationship-building and leadership talents, coupled with a passion for learning and development. Demonstrates a desire to improve oneself, as well as be a part of a team.
Overview
7
7
years of professional experience
Work History
General Contractor
Self Employed
04.2023 - Current
- Scheduled subcontractors to stagger work and streamline completion of project phases.
- Refined and improved company processes to increase productivity and efficiency.
- Resolved labor, design and tool issues during construction projects.
- Coordinated phases of construction projects from inception to completion.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Assisted plumbing and carpentry teams by completing basic and semi-skilled work.
- Used power and hand tools safely and effectively.
- Selected, mixed and applied surface coatings to match and restore interior or exterior surfaces.
- Performed minor plaster repair, blending newly renovated wall surfaces with existing plaster.
- Used hand and power tools to install hardwood, vinyl, laminate and other types of flooring as well as tiling.
- Installed and disassembled appliances for kitchens/bathrooms
Owner & General Manager
DE Mobile LLC
01.2019 - 01.2023
- Successfully owned and operated an independent business for two years, demonstrating motivation and ambition in business management, customer relationships, and financial acumen
- Kept records for production, inventory, income and expenses.
- Determined pricing for products or services based on costs and competition.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Set pricing structures according to market analytics and emerging trends.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Mentored and trained new hires on sales techniques and customer service procedures.
- Improved company's quality and productivity by streamlining systems and processes.
- Implemented and managed a customer loyalty program, increasing repeat business by 20% through strong relationship-building and empathetic customer service.
- Consistently exceeded quarterly sales goals by 10%, showcasing determination and a results-driven approach. Possessed technical repair abilities to create return business
Multistore Operations Manager
Cellaris / i-Fix / Cell Doctor
01.2017 - 01.2020
- Managed 9 locations in 5 malls across three states, highlighting a high level of personal responsibility, honesty, and adaptability.
- Utilized above-average communication and relationship-building skills to lead the team,
- Analyze market trends, and implement cost-effective solutions.
- Proactively expanded income channels by introducing new product/service lines, reflecting an entrepreneurial and ambitious approach to business development.
- Navigated challenges with creative problem-solving, efficiently managing supply chain logistics and fostering long-term relationships with suppliers
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Developed initiatives for process improvement and reviewed and assessed ongoing operations.
Education
No Degree - Accounting And Business Management
Namik Kemal University
Namık Kemal Mahallesi Kampüs Caddesi No:1 Süleyma 06.2015
Skills
- Technical Repair
- Contracting/General Labor
- Marketing
- Communication
- Wholesale Operations
- Leadership
- Management
- Business Analysis
- Accounting
- Bi-Lingual
- Salesforce CRM
- Project Management
- Operations Management
- Analytical and Critical Thinking
- Quality Control
- Worksite safety
Accomplishments
- Achieved an impressive 15% year-over-year sales growth, driven by a goal-oriented focus on personal development and professional excellence.
- Skillfully managed 9 locations in 5 malls across three states, with annual revenue of $5M
- Overcame adversity by immigrating to a new country and becoming a successful business owner
Timeline
General Contractor
Self Employed
04.2023 - Current
Owner & General Manager
DE Mobile LLC
01.2019 - 01.2023
Multistore Operations Manager
Cellaris / i-Fix / Cell Doctor
01.2017 - 01.2020
No Degree - Accounting And Business Management
Namik Kemal University
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