Dannya Ceballos
New York,NY
Summary
Bilingual hospitality professional with front- and back-of-house experience in high volume, guest focused restaurants, including Union Square Hospitality Group concepts. Known for warm guest service, clear communication, and calm execution during busy service periods.
Overview
1
1
Language
8
8
years of professional experience
Work History
Guest Relations / Administrative Support
Friends & Family Home Care
11.2025 - Current
- Support clients, families, and caregivers with responsive, professional communication.
- Coordinate inquiries, scheduling needs, and competing daily priorities while maintaining accurate records.
- Handle sensitive information discreetly and help keep day-to-day operations organized.
- Skilled at working independently and collaboratively in a team environment.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Host
Cisamo — Union Square Hospitality Group (USHG)
01.2023 - 01.2024
- Welcomed guests and delivered a polished first impression in an upscale restaurant environment.
- Coordinated seating and communicated with restaurant teams to maintain smooth front-of-house flow during busy service.
- Resolved guest questions and requests with patience, professionalism, and attention to detail.
Host
Café at MoMA — Union Square Hospitality Group (USHG)
01.2022 - 01.2023
- Welcomed and assisted a diverse guest population in a fast-paced, high-volume café.
- Managed guest flow and responded to questions and requests with friendly, efficient service.
- Provided bilingual assistance in English and Spanish and coordinated with teammates to keep service organized.
Line Cook
Peak
12.2020 - 01.2022
- Prepared food accurately and efficiently while maintaining timing, quality, cleanliness, and food-safety standards.
- Managed multiple tasks under pressure and communicated closely with the culinary team throughout service.
- Assisted in inventory management, tracking supplies, and minimizing waste.
- Operated kitchen equipment safely, following all health and safety guidelines.
- Provided support to senior cooks by learning advanced cooking techniques.
- Ensured consistency in food presentation and flavor by following established procedures.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked food temperature regularly to verify proper cooking and safety.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Line Cook
Marta — Union Square Hospitality Group (USHG)
04.2019 - 01.2021
- Prepared and presented food consistently to restaurant standards during high-volume service.
- Managed multiple orders, maintained sanitation standards, and collaborated across kitchen and front-of-house teams.
- Checked food temperature regularly to verify proper cooking and safety.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
Line Cook
Barrow House Restaurant
01.2019 - 01.2020
- Prepared food and managed multiple orders while maintaining quality, accuracy, and efficiency.
- Maintained cleanliness and organization of workstations throughout shifts.
- Assisted in inventory management, tracking supplies, and minimizing waste.
- Adapted quickly to changing menu items and special requests from customers.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
A.A. - Hospitality
Northampton Community College
Bethlehem, PASkills
- Guest Relations
- Hosting & Seating
- High-Volume Service
- Reservations
- POS & Cash Handling
- Conflict Resolution
- Team Collaboration
- Food Safety & Sanitation
- English & Spanish
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
Languages
Bilingual: English & Spanish
Timeline
Guest Relations / Administrative Support
Friends & Family Home Care
11.2025 - Current
Host
Cisamo — Union Square Hospitality Group (USHG)
01.2023 - 01.2024
Host
Café at MoMA — Union Square Hospitality Group (USHG)
01.2022 - 01.2023
Line Cook
Peak
12.2020 - 01.2022
Line Cook
Marta — Union Square Hospitality Group (USHG)
04.2019 - 01.2021
Line Cook
Barrow House Restaurant
01.2019 - 01.2020
A.A. - Hospitality
Northampton Community College