Byers Faunce
Boone,NC
Summary
I am experienced with over 2 years of experience in car washing and selling. Excellent reputation for resolving problems and improving customer satisfaction. My major at App State is Construction Management. I have a passion for hands on problems project and love building things. I have built multiple things before and are good with tools. I want to find a handyman job to get more experience and learn more!
Overview
5
5
years of professional experience
Work History
Carolina Springs Auto Spa
Salesman, Wash employee, QC
Cornelius, NC
03.2019 - 04.2024
- I was hired as a wash guy and did that for awhile, I then got promoted to a QC which stands for Quality Control. During this, I checked over the cars and made sure they were clean to the best of there ability. I would then walk the customers to their cars. This built up my customer service skills. After I developed a skill to talk to customers they promoted me to salesman. I also worked on the car wash when there was maintenance that needed to be done.
- Resolved customer complaints promptly to retain customer loyalty.
- Improved overall customer purchasing experiences to promote steady revenue.
LKN Detail Boyz
Wash Manager
Cornelius, NC
05.2022 - Current
- When my friend and I decided to break away from the auto spa, we started our own mobile detail company. The company was called LKN Detail Boyz. After Covid, we realized people liked to stay at home and we thought this was the perfect opportunity. Our best month we did over $2,300 in sales. We have a instagram with over 30 post and 150 followers. We still run the business but we can only do it when we go home from college.
Education
High School Diploma -
William Amos Hough High School
Cornelius, NC06-2023
Some College (No Degree) -
Appalachian State University
Boone, NCSkills
- Vehicle Cleaning
- Interior and Exterior Cleaning
- Maintenance and Repair
- Time Management and Prioritization
- Customer Service-Oriented
- Relationship Building
- Customer Service
- Work Planning
- Sales Techniques
- Repair Work
Affiliations
I am 18 years old and currently attend App state with a major in Construction Management. I was born in Charlotte, NC. I grew up in the lake norman area. I'd consider myself athletic and have played a lot of sports but mainly grew up racing go karts and dirt bikes.
Timeline
LKN Detail Boyz
Wash Manager
05.2022 - Current
Carolina Springs Auto Spa
Salesman, Wash employee, QC
03.2019 - 04.2024
High School Diploma -
William Amos Hough High School
Some College (No Degree) -
Appalachian State University
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