Summary
Overview
Work History
Education
Skills
Timeline
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Byram Bishop

Summary

Dynamic supervisor with a proven track record at ASBM, enhancing team productivity through effective training and conflict resolution. Skilled in operations management and customer service, I implemented workflows that improved efficiency and reduced turnover. Committed to fostering a positive work environment while ensuring quality control and adherence to safety protocols.

Overview

22
22
years of professional experience

Work History

Supervisor

ASBM
03.2020 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.

Infantryman

Army
04.2015 - 02.2019
  • Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
  • Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
  • Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Enhanced team efficiency by conducting regular training sessions and tactical drills.
  • Trained in use of tear gas, passive ordnance, and explosives.
  • Employed various weapons systems proficiently in both offensive and defensive engagements.
  • Provided security for military installations by conducting regular perimeter patrols and monitoring access points.
  • Adapted quickly to changing conditions on the battlefield, enabling successful completion of assigned tasks under pressure.
  • Improved unit readiness by maintaining and repairing essential equipment, ensuring optimal performance in the field.
  • Maintained secure communication systems to relay information to and from command teams.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Secured key locations during operations, establishing a safe environment for friendly forces to operate within.
  • Operated advanced communication systems to maintain constant contact between ground forces and higher headquarters.
  • Participated in humanitarian aid missions, delivering essential supplies to affected populations.
  • Built strong relationships with local communities, fostering trust and cooperation for successful missions.
  • Established defensive positions to protect against enemy forces.
  • Conducted reconnaissance patrols to gather valuable intelligence, contributing to informed decision-making during operations.
  • Collaborated with support elements to ensure timely delivery of supplies and reinforcements during missions.
  • Constructed and camouflaged infantry positions and equipment to prevent detection.
  • Improved unit cohesion and readiness by conducting regular physical training sessions.
  • Increased morale and physical fitness by organizing and leading sports and team-building activities.
  • Enhanced communication effectiveness by operating advanced radio and signaling equipment.
  • Maintained high standards of weapons handling, ensuring safety and preparedness.
  • Enhanced situational awareness by employing advanced surveillance and reconnaissance techniques.
  • Provided first aid and immediate care in field conditions, enhancing team resilience.
  • Facilitated rapid response to orders, improving operational efficiency.
  • Ensured equipment reliability and readiness through rigorous maintenance routines.
  • Oversaw maintenance and repair of weapons and equipment to preserve operational readiness.
  • Trained new infantry soldiers on standard operating procedures.
  • Analyzed terrain to identify advantageous positions for operations.
  • Developed and implemented strategies to maximize squad efficiency.
  • Monitored and reported enemy activity to command center.
  • Used modern communication systems to relay orders to squad members.
  • Identified enemy targets using advanced surveillance techniques.

Ranch Hand

Medicine Bow Lodge
11.2002 - 04.2015
  • Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
  • Herded livestock using horses or ranch ATVs.
  • Maintained equipment and ranch structures.
  • Repaired equipment and animal living spaces.
  • Performed repairs and preventive maintenance on equipment and property.
  • Cleared brush and maintained trails to keep ranch safe and accessible for animals and people.
  • Moved livestock by herding animals to different ranch locations to avoid pasture damage.
  • Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
  • Enhanced ranch safety by conducting regular equipment maintenance checks and repairs.
  • Ensured healthy livestock through regular monitoring, vaccination, and treatment of illnesses.
  • Provided comprehensive care for horses including grooming, feeding, exercising, and medical attention as needed.
  • Cared for about Number animals by feeding, watering, vaccinating and assisting with birthing.
  • Assisted laborers by loading and unloading heavy machinery and equipment.
  • Reported any property damage or concerns to supervisors and completed requested services to resolve.
  • Worked with ranch hands to clean stables and riding areas.
  • Aided in maintaining a positive workplace culture by fostering open communication channels among team members at all hierarchical levels.
  • Maintained safety when using equipment and tools by following established precautions.
  • Built strong relationships with local veterinarians to ensure timely access to professional advice on animal health issues.
  • Streamlined daily operations by creating efficient work schedules and delegating tasks to team members effectively.
  • Assisted in development of disaster preparedness plan, minimizing potential risks to livestock and property.
  • Enhanced ranch safety with regular maintenance of fences and equipment.
  • Enhanced team morale and efficiency through regular feedback sessions and recognizing outstanding contributions.
  • Facilitated smoother operations by maintaining and repairing ranch vehicles and machinery as needed.
  • Maintained cleanliness and order in all ranch facilities, ensuring healthy environment for livestock and staff.
  • Conducted regular health checks on animals to preemptively address any signs of illness or distress.
  • Boosted overall productivity by optimizing task schedules based on seasonal needs and animal care priorities.
  • Streamlined feeding processes, ensuring all animals received proper nutrition tailored to their needs.
  • Fostered team environment by leading training sessions for new ranch hands on best practices and safety protocols.
  • Rotated animals between grazing areas to provide enough access to food.
  • Observed animals and notified supervisor of signs of illness.
  • Oversaw feeding, watering and health monitoring of Type stock, prioritizing health and wellness.
  • Trained part-time help in livestock care and ranch operations.
  • Cleaned stalls, pens, and equipment using Type tools for optimal health of Type animals.
  • Maintained condition of stock horses used to herd cattle.
  • Dipped or bathed animals with appropriate applications to control parasites.
  • Exercised appropriate safety and environmental protocols when cleaning and maintaining ponds and tanks.

Construction Worker

Triple D Construction
05.2014 - 08.2014
  • Operated hammers, saws, squares, levels, and fastening tools to ensure successful project execution.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Handled moving of material to designated locations.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.

Sales Associate

Advanced Auto Parts
04.2013 - 04.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
  • Managed inventory to ensure product availability, contributing to uptick in sales.
  • Led team meetings focused on sales techniques and product features, boosting overall team performance.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.

Bouncer

Blondies
11.2010 - 05.2011
  • Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
  • Checked IDs and closely examined patrons' faces to verify age.
  • Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
  • Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
  • Called police to report criminal acts.
  • Ejected unruly patrons from premises.
  • Ensured patron safety by effectively monitoring and controlling crowds in a timely manner.
  • Prevented potential altercations by quickly identifying intoxicated individuals and diplomatically removing them from the premises.
  • Enhanced venue reputation by providing exceptional customer service to patrons and addressing their concerns.
  • Maintained order during high-profile events, coordinating efforts with other security personnel for crowd control management.
  • Contributed to venue profitability by ensuring maximum capacity was maintained without compromising guest safety or comfort.
  • Established rapport with regular customers, creating a welcoming environment that encouraged repeat business.
  • Assisted in training new bouncers, ensuring they were well-versed in security procedures and venue policies.
  • Enforced dress codes and refused objectionable attire.
  • Patrolled exterior and interior of premises.
  • Safeguarded valuable property through diligent surveillance of both indoor and outdoor areas around the venue.
  • Improved staff response time with efficient coordination of security personnel during incidents.
  • Monitored, guarded and patrolled premises to prevent infractions of rules, theft and violence.
  • Liaised with local police officers, fire services and emergency services to maintain security and service and resolve issues.
  • Supported successful event execution by collaborating closely with event organizers on security needs and requirements.
  • Coordinated with local law enforcement agencies when needed, fostering strong relationships between the venue and authorities for improved safety outcomes.
  • Furnished patrons with ticket stubs, wrist bands and hand stamps to denote rightful admission.
  • Contributed to revenue growth by promoting special events and offers to guests upon entry or during their visit.
  • Used metal detectors or performed pat-downs and bag searches.
  • Collaborated with management to develop security protocols, resulting in smoother operations and increased safety measures.
  • Reduced liability risks by conducting regular inspections of venue equipment and reporting any issues promptly.
  • Enhanced team performance by sharing best practices and lessons learned from previous experiences in similar roles.
  • Implemented lost and found system, reuniting patrons with their belongings and increasing customer satisfaction.
  • Provided VIP guests with personalized security services, ensuring their privacy and safety during events.
  • Conducted regular perimeter checks to prevent unauthorized access, contributing to overall venue safety.
  • Maintained safe environment, diffusing potential conflicts with effective communication and intervention techniques.
  • Coordinated with medical personnel during emergencies, facilitating swift care for affected patrons.
  • Reduced risk of theft and vandalism by establishing visible security presence throughout venue.
  • Assisted in planning security layouts for special events, optimizing crowd flow and reducing potential risks.
  • Monitored surveillance equipment to preemptively address potential security breaches.
  • Fostered positive relations with local law enforcement by providing assistance during incidents, enhancing venue reputation.
  • Enhanced guest safety by conducting regular equipment and facility safety checks.
  • Enhanced patron experience with prompt and courteous resolution of inquiries and disputes.
  • Streamlined entry procedures to minimize wait times without compromising security.
  • Trained new staff on security protocols, elevating team's overall effectiveness.
  • Reduced incidents of underage drinking with vigilant age verification processes.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Examined doors, windows and gates to verify security.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Wrote detailed reports of all security breaches and investigations.

Barista

Starbucks
10.2010 - 05.2011
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Boosted team morale and efficiency with regular training sessions on new coffee preparation techniques.
  • Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
  • Maintained clean and organized workspace, ensuring welcoming environment for customers.
  • Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service.
  • Created seasonal beverage menu, driving increased interest and sales during holiday periods.
  • Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
  • Streamlined ordering process, reducing wait times and increasing customer satisfaction.
  • Initiated customer feedback system to gather insights for continuous improvement of service and product offerings.
  • Conducted regular quality control checks to uphold highest standards of food and beverage service.
  • Used POS system to accurately enter orders and process payments.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Promoted additional items with beverages, increasing store sales.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
  • Cultivated positive and inviting caf�� atmosphere, encouraging repeat business and word-of-mouth referrals.
  • Enhanced customer experience by crafting customized beverage orders to meet individual preferences.

Barback

Shooters Bar & Grill
12.2008 - 12.2009
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
  • Replaced empty kegs and soda syrups.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Assisted in setting up and breaking down bar area for special events.
  • Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
  • Delivered food to customers at bar and tables.
  • Learned how to make wide variety of mixed drinks.
  • Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
  • Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
  • Performed regular maintenance tasks on bar equipment, ensuring optimal functionality during service hours.
  • Greeted customers and provided friendly, knowledgeable service.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
  • Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Collaborated with kitchen staff to expedite food orders for bar patrons, leading to improved guest satisfaction.
  • Demonstrated knowledge of alcohol laws and regulations by properly checking IDs prior to serving alcoholic beverages.
  • Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
  • Checked ID cards and verified bar guests were of legal age.
  • Ensured proper storage conditions were met for both perishable and non-perishable items to meet food safety standards.
  • Operated POS system to collect payments from customers.
  • Reduced waste by accurately measuring and portioning ingredients for mixed drinks.
  • Supported event planning efforts for private parties held at the establishment, including setup and breakdown of events.
  • Contributed to increased sales by effectively upselling menu items when appropriate.
  • Decreased wait times for guests by quickly clearing tables and resetting them for new arrivals.
  • Enhanced bar efficiency by restocking all necessary bar supplies, including liquors, fruits, and ice, before and during service hours.
  • Facilitated smooth workflow by organizing bar layout for easy access to frequently used bottles and tools.
  • Promoted to lead barback after demonstrating exceptional work ethic and mastery of bar operations.
  • Streamlined communication, acted as liaison between bar and kitchen staff to ensure timely order fulfillment.
  • Assisted bartenders in creating complex cocktails, speeding up service delivery during peak hours.
  • Streamlined bar operations, prepared garnishes for drinks ahead of busy periods.
  • Enhanced beverage service, assisted in developing streamlined system for tracking and replacing kegs.
  • Optimized storage solutions, rearranged liquor shelves for better space utilization.
  • Ensured optimal cleanliness, sanitized bar surfaces, and washed glassware to maintain hygienic environment.
  • Reduced service times, efficiently managed dishwasher during high-volume periods.
  • Improved drink preparation times, pre-mixed popular cocktail bases before peak hours.
  • Supported inventory management, monitored stock levels, and alerted management to low supplies, preventing stockouts.

Sous Chef

Lost Valley Ranch
02.2007 - 08.2008
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
  • Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
  • Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
  • Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
  • Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
  • Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
  • Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.
  • Ensured consistent quality control of all dishes leaving the kitchen, resulting in a reputation for excellence among patrons.
  • Introduced new culinary techniques to the team, elevating the overall skill level and leading to more diverse menu offerings for guests.
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
  • Participated in menu planning meetings, offering creative input that led to new signature dishes garnering rave reviews from guests.
  • Boosted customer satisfaction ratings by consistently delivering high-quality dishes and maintaining strict adherence to food safety standards.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
  • Served as an integral part of the hiring process for new kitchen staff members, contributing valuable insights into candidate selection based on experience and skill set compatibility with existing team dynamics.
  • Provided exceptional customer service when addressing guest concerns or special dietary requests, building loyalty among returning clientele.
  • Enhanced overall restaurant efficiency by streamlining kitchen operations and implementing effective time management strategies.
  • Reduced staff turnover rates through effective communication skills, creating a supportive work atmosphere for all team members.
  • Developed strong relationships with local vendors, securing fresh ingredients at competitive prices while supporting community businesses.
  • Assisted in budget planning and cost management efforts, helping the establishment maintain profitability without sacrificing quality or service standards.
  • Assisted in the development of staff training programs, improving overall consistency and efficiency within the kitchen environment while fostering professional growth among junior team members.
  • Elevated dining experience by innovating seasonal menu items tailored to local tastes.
  • Enhanced team performance with regular skill-development workshops and hands-on training.
  • Negotiated with equipment vendors to upgrade kitchen technology, improving overall productivity and food quality.
  • Streamlined kitchen operations, reducing food waste through meticulous inventory management.
  • Fostered positive working environment, encouraging teamwork and open communication among staff.
  • Maintained strict adherence to dietary restrictions, crafting creative alternatives that catered to diverse customer needs.
  • Delivered exceptional culinary experiences, consistently receiving positive feedback from patrons.
  • Collaborated closely with head chef to develop recipes that significantly increased customer satisfaction.
  • Improved efficiency in kitchen, organizing workflow to ensure timely preparation and delivery of dishes.
  • Achieved consistency in dish presentation, setting high standards that were replicated across all servings.
  • Led kitchen team during high-volume service times, ensuring seamless operation and guest satisfaction.
  • Monitored food production to verify quality and consistency.
  • Assisted with menu development and planning.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.

Chef Assistant

Desert Mountain Club
08.2006 - 02.2007
  • Prepared and cooked quality meals in high-volume, fast-paced service environments.
  • Followed recipes and instructions to achieve quality and presentation standards.
  • Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
  • Assisted head chef in menu planning for optimal ingredient utilization and minimized food waste.
  • Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
  • Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
  • Received delivered, sorted produce and stored supplies quickly to maintain quality and condition.
  • Collaborated with team members to ensure timely delivery of orders, improving overall dining experience for guests.
  • Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
  • Used variety of kitchen tools and appliances to prepare ingredients and meals.
  • Prepped ingredients ahead of time to increase cooking and service speed.
  • Managed time efficiently by prioritizing tasks and multitasking effectively during peak service hours.
  • Supported senior chefs with creative meal planning and recipe development.
  • Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
  • Verified food temperatures and quality ahead of service to maintain standards.
  • Provided support during special events and catering functions, ensuring consistent quality across all offerings.
  • Enhanced customer satisfaction by creating visually appealing and delicious dishes in a timely manner.
  • Replenished food and ingredients supplies to meet service demand.
  • Worked closely with front-of-house staff to address customer feedback or concerns promptly, fostering strong cross-functional teamwork within the restaurant setting.
  • Developed new recipes by incorporating seasonal ingredients, resulting in increased positive feedback from customers.
  • Trained new staff members on kitchen procedures, contributing to the growth of a cohesive culinary team.
  • Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef, and waiting staff's needs.
  • Demonstrated adaptability by stepping into various roles within the kitchen when needed, maintaining smooth operations during staff absences or high-volume periods.
  • Adhered to dietary restrictions and accommodated allergies as necessary, fostering an inclusive dining experience for all guests.
  • Cleaned and oiled kitchen equipment to maintain optimized function.
  • Improved kitchen efficiency by proactively identifying areas for process improvement and implementing changes as needed.
  • Monitored inventory levels and communicated supply needs to management, reducing instances of stock shortages during service hours.
  • Contributed to positive dining experience by providing swift assistance to serving staff.
  • Contributed ideas for seasonal menu updates, keeping restaurant's offerings fresh and exciting.
  • Increased kitchen safety by rigorously adhering to health and sanitation standards.

Education

Associate Of Arts - Culinary

Scottsdale Culinary Institute
Scottsdale, AZ

Bachelor Of Arts - History

Austin Peay State University
Clarksville, TN

Bachelor Of General Studies - Gender Studies

University of Wyoming
Laramie, WY

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Complex Problem-solving
  • Inventory control
  • Staff development
  • Staff discipline
  • Analytical thinking
  • Team building
  • Processes and procedures
  • Operations management
  • Process improvement
  • Relationship building
  • Policy enforcement
  • Process monitoring and improvement
  • Public speaking
  • Conflict resolution
  • Inventory oversight
  • Waste reduction
  • Verbal and written communication
  • Safety protocols
  • Task delegation
  • Quality control
  • Workflow management
  • Employee development
  • Problem-solving
  • Multitasking Abilities
  • Multitasking
  • Time management
  • Excellent communication
  • Adaptability and flexibility
  • Organizational skills

Timeline

Supervisor

ASBM
03.2020 - Current

Infantryman

Army
04.2015 - 02.2019

Construction Worker

Triple D Construction
05.2014 - 08.2014

Sales Associate

Advanced Auto Parts
04.2013 - 04.2014

Bouncer

Blondies
11.2010 - 05.2011

Barista

Starbucks
10.2010 - 05.2011

Barback

Shooters Bar & Grill
12.2008 - 12.2009

Sous Chef

Lost Valley Ranch
02.2007 - 08.2008

Chef Assistant

Desert Mountain Club
08.2006 - 02.2007

Ranch Hand

Medicine Bow Lodge
11.2002 - 04.2015

Associate Of Arts - Culinary

Scottsdale Culinary Institute

Bachelor Of Arts - History

Austin Peay State University

Bachelor Of General Studies - Gender Studies

University of Wyoming

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Byram Bishop