Byron Boyd
Meriden,CT
Summary
Facilities team member with expertise in cleaning, stocking and maintaining facilities. Takes pride in maintaining tidy, clean and sanitized spaces for optimal safety, comfort and professionalism. Very successful at managing multiple priorities with a positive attitude. Always willing to take on added responsibilities to meet team goals and has the ability to handle multiple projects simultaneously with a high degree of accuracy. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Environmental Service Associate
Yale New Haven Health
09.2023 - Current
- Reduced cross-contamination risks by adhering to strict infection control protocols during all cleaning procedures.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Maintained a safe environment for patients, staff, and visitors with diligent attention to detail and proper use of equipment.
- Enhanced facility cleanliness by performing thorough cleaning and disinfecting tasks in assigned areas.
- Upheld high standards of cleanliness in patient rooms after discharges, preparing spaces for incoming patients promptly and efficiently.
- Supported departmental goals by assisting with additional projects or duties as assigned upon request.
Customer Service Representative - Parcel
Lowes Home Improvment
05.2021 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Utilized customer service software to manage interactions and track customer satisfaction.
Security Guard
Westech Security
08.2016 - 06.2021
- Monitor the physical safety of buildings
- Patrol and monitor by using surveillance cameras
- Setup for events
Education
GED
Adult Education
Meriden, CT12.2024
Skills
- Sanitation Procedures
- Cleaning techniques
- Chemical Handling
- Hazardous waste management
- Waste disposal techniques
- Maintenance
- Infection Control
- Room preparation
- Quality control guidelines
- Strong Work Ethic
- Team Collaboration
- Decision-Making
- Communication and Interpersonal Skills
- Safety Standards and Protocols
- Conscientious and Detail-Oriented
- OSHA Compliance
- Supply Inventory Management
- Adaptable and Flexible
Timeline
Environmental Service Associate
Yale New Haven Health
09.2023 - Current
Customer Service Representative - Parcel
Lowes Home Improvment
05.2021 - Current
Security Guard
Westech Security
08.2016 - 06.2021
GED
Adult Education