Byron Clay
Pearland,TX
Summary
Tenacious, results-oriented, sales professional and clinician with 30 years of experience in the health, safety, training & coaching. Researches constant and dynamic threats to community and issues, guidelines and advisories on limiting danger and preserving bodily integrity. Dedicated with excellent communication and relationship-building skills. Knowledgeable about health providers, procedures and plan benefits. Helps customers complete enrollments while minimizing stress and maximizing satisfaction with process and company. As a former professional athlete, dedicated to being the best, disciplined & ability to be committed to excellence.
Overview
34
34
years of professional experience
Work History
Elite Technical Trainer
In Step Technical Training
07.1989 - Current
- Personalized training for speed, agility, core strength, hurdling specialist & football combine training for receivers
- Ages of focus range from age 12 to professionals
- Primarily to customize the training for maximum improvement in physical ability to compete & grow within the athlete’s chosen sport
- Achievements: 3 Junior Olympic Qualifiers, 3 SWAC Indoor & Outdoor Championships Hurdle Finalist, 4 Division 1 track athletic scholarships, 1 UIL State Champion 110m High Hurdles, 6 SPC State Qualifiers, UIL District & Regional Qualifiers and medalists in SPC, H.I.S.D, Fort Bend I.S.D., & Pearland I.S.D in track & field, 100% success on establishing new Personal Best Records for every athlete trained, Trained a few hurdlers that never hurdled before & advance to Area Regional Championships during first season, Personal Best after 2 weeks of training an athlete in T.A.P.P.S, Boys & Girls Track & Field TAPPS District, Regional & State Champions, Improved speed for several NFL, CFL & AFL athletes for tryout combines.
Digital Health Consultant - Contract Work
MedHab
05.2022 - Current
- Digital Health Consultant with responsibilities of the growth of the patient engagement & establishing new physician partnerships
- Managing the partnerships & developing strong relationships throughout the state of Texas to home health agencies, physicians, FQHCs and rural clinics
- Remote Patient Monitoring for Chronic Disease Management with virtual care technology solutions (S.A.S
- Software) to reduce re-admissions, improve patient engagement and increase revenue opportunities for our clients
- Worked directly with Physicians, Administrators & owners of clinics, home health agencies and private practices
- Achievement: Created, Developments & Trained MedHab's Leadership and Sales Division
- Created the Sales Playbook & market analysis the forecast & grow MedHab's market share
- Established the company's 1st Home Health partnership, that expanded the company's growth potential
- Trained Digital Health Consultants on the Home Health & Medicaid market, which resulted in establishing more Home Health Agency partnerships
- Created a market specific calculator that is used by all Digital Health Consultant to better analyze each potential partnership by determining potential revenues for each potential partner.
- Encouraged medical provider knowledge of patient behavioral health issues, offering education to enhance primary care utilization of behavioral health interventions.
- Maintained full and current understanding of available plans, products and services.
Digital Health Consultant
HEALTH WEALTH SAFE
05.2022 - 03.2023
- Digital Health Consultant with responsibilities of the growth of the patient engagement & establishing new physician partnerships
- Managing the partnerships & developing strong relationships throughout the state of Texas to home health agencies, physicians, FQHCs and rural clinics
- Remote Patient Monitoring for Chronic Disease Management with virtual care technology solutions (S.A.S)
- Software) to reduce re-admissions, improve patient engagement and increase revenue opportunities for our clients
- Worked directly with Physicians, Administrators & owners of clinics, home health agencies and private practices
- Letter of Recommendation from the company will be provided
- Hired not knowing the full financial stability & hardships of the company
- Company decided to internally manage all existing business internally, not to bring on any new business & released the entire sales division, to cut expenses & restructure internally
- Achievements: Over 80% average engagement for patients on service from enrollments with established accounts
- Created a company wide Marketing strategy to grow market share & revenue for the entire organization
- Trained the administration & sales division to implement successfully.
- Helped members navigate enrollment process and choose appropriate options.
Director of Business Development
LIVING HOPE HOME HEALTHCARE
09.2020 - 11.2021
- Director of Business Development with responsibilities the leadership of overall growth
- Oversight of all Business Development Specialists
- Managing & coaching the BDSs to Marketing to hospital services to area physicians, case managers, social workers, skilled nursing facilities, assisted living facilities & hospital administration; Market & Business Development; Establishing administrative alliances to strengthen referrals from the referral sources
- Overseeing new projects & strategies, that result in additional growth opportunities
- Leadership Growth 401% in Referral Productivity and 322% in Admissions Productivity under
- Responsibilities to interview staff & track commissions.
Sales Manager
BROOKDALE HOME HEALTH
07.2019 - 08.2020
- Sales Manager with a team of 9 Home Health Coordinators, Managing & Coaching the HHCs to Marketing to hospital services to area physicians, case managers, social workers, skilled nursing facilities, assisted living facilities & hospital administration; Market & Business Development; Establishing administrative alliances to strengthen referrals from the referrals sources.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Executive Consultant Part Time Contract
CLINICAL SOLUTION PROVIDERS
07.2017 - 10.2019
- Consulting physician groups, FQHCs, pain management clinics and private clinics to assure compliance to regulatory protocols with MACRA, MIPS, FDA & other government agencies; to avoid reduction in reimbursement of fees and to increase revenue; Improvement the efficiency of the intake process and identify screening methods.
- Managed over 30 incoming calls, emails and faxes per day from clients
- Increase revenues of clients over 25%
- Analyzed problematic areas to provide recommendations and solutions.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Clinical Liaison
KINDRED HOSPITAL
11.2013 - 07.2017
- Marketing to hospital services to area physicians, case managers, social workers, skilled nursing facilities, assisted living facilities & hospital administration; Market & Business Development; Establishing administrative alliances to strengthen referrals from the STACH & directly from physicians’ offices; Trainer of newly hired clinical liaisons
- Exceeded over 180% Revenue Goal, Exceeded over 160% Admission Goal, Exceeded $1.5M Revenue in one month; Top Producer.
- Evaluated patient satisfaction and made suggestions for changes or improvements.
Education
Bachelor of Science - Respiratory Therapy
Texas Southern University
Houston, TX12.1991
Some College (No Degree) -
Baylor University
Waco, TXSkills
- Upselling Skills
- Customer Support
- Sales Expertise & Leadership
- Contract Negotiation
- Business Development
- Sales Trainer
- Presentation Skills
- Interventions Understanding
- Program Development
- Customer Assistance
- Data Analysis
- Forecasting
Accomplishments
- Supervised team of 12 staff members.
- Exceeded revenue goals through effectively leadership with sales coaching.
- Created, Developments & Trained Leadership and Sales Division. Created the Sales Playbook & market analysis
- Established a new target market that resulted in new revenue for my client
- Used Microsoft Excel to develop revenue tracking & forecasting spreadsheets.
- 100 % success on establishing new Personal Best Records for every athlete trained.
References
Available on request.
Additional Information
- Ex-Professional Football Player - Dallas Texans - Arena Bowl Football Runner-ups '90
- 1996 Olympic Trial Qualifier
- Trainer several Junior Olympic Qualifiers, State Track & Field Qualifiers
- Coached District, Regional & State Champions: Track & Field
- Nationally Ranked Sales Performances
- Educational Aide of the Year
Timeline
Digital Health Consultant - Contract Work
MedHab
05.2022 - Current
Digital Health Consultant
HEALTH WEALTH SAFE
05.2022 - 03.2023
Director of Business Development
LIVING HOPE HOME HEALTHCARE
09.2020 - 11.2021
Sales Manager
BROOKDALE HOME HEALTH
07.2019 - 08.2020
Executive Consultant Part Time Contract
CLINICAL SOLUTION PROVIDERS
07.2017 - 10.2019
Clinical Liaison
KINDRED HOSPITAL
11.2013 - 07.2017
Elite Technical Trainer
In Step Technical Training
07.1989 - Current
Bachelor of Science - Respiratory Therapy
Texas Southern University
Some College (No Degree) -
Baylor University
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