Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Marcel Winchester

Carson,USA

Summary

Highly motivated and detail-oriented worker with a proven track record in driving operational strategy and enhancing program performance. Skilled in staff management and trauma-informed practices, excel in policy improvements and team leadership, significantly contributing to organizational goals and fostering a culture of continuous improvement and inclusivity.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior ODR Interim Housing Program Manager

FBG Group LLC
08.2024 - Current
  • Implemented staff training programs to improve client outcomes.
  • Managed an annual fundraising event, raising awareness and support for the Housing mission within the company.
  • Created and managed budgets, efficiently allocating resources for social projects.
  • Provided leadership, guidance and support to staff members.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Ensured compliance with federal, state, and local regulations governing homeless service provision.

Program Manager

The People Concern
07.2022 - 08.2024
  • Worked closely with organizational leadership and board of directors to guide operational strategy
  • Provided guidance and mentorship to junior team members as they gained experience in their roles
  • Ensured compliance with company policies while maintaining HMIS and ServicePoint access
  • Analyzed program performance and identified areas for improvement
  • Coached and developed staff, achieving program objectives and client service goals
  • Conducted interviews, reference checks, background screenings, and other assessments to evaluate potential hires

Lead Case Manager

Alcott Center For Mental Health Services INC
07.2018 - 06.2022
  • Assisted Program Manager with day-to-day duties that included successful production amongst team
  • Managed team of employees, assisted hiring, training and professional growth of employees
  • Learned new skills and applied to daily tasks to improve efficiency and productivity
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
  • Led projects and analyzed data to identify opportunities for improvement

Education

Master of Public Health - Public Health

California State University - Northridge
Northridge, CA
05.2025

Bachelor of Arts - Behavioral Science

California State University, Northridge
Northridge, CA
05.2015

Skills

  • Program Management
  • Proficient in HMIS, CHAMP
  • Documentation proficiency
  • Trauma Informed
  • Harm Reduction
  • Staff Management
  • Team leadership and direction
  • Hiring and Retention
  • Progress evaluations
  • Policy and Procedure Improvements
  • Employee Scheduling
  • Cultural Awareness
  • Adaptability

Certification


CPR Certified

RADT

CCAPP - In Progress

Accomplishments

  • CSUN Alumni Association
  • Member Phi Beta Sigma Incorporation
  • Member of The National Honor Society of Collegiate Scholars.
  • Member of EOP Elite Educational Scholars
  • Student Athlete

Timeline

Senior ODR Interim Housing Program Manager

FBG Group LLC
08.2024 - Current

Program Manager

The People Concern
07.2022 - 08.2024

Lead Case Manager

Alcott Center For Mental Health Services INC
07.2018 - 06.2022

Master of Public Health - Public Health

California State University - Northridge

Bachelor of Arts - Behavioral Science

California State University, Northridge

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Marcel Winchester