Byron Hopkins
Blue jay,CA
Overview
11
11
years of professional experience
Work History
Owner/Operator
Hopkins Family Handyman
05.2018 - Current
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible log book and submitted corresponding documents.
- Stream optimal routes, considering fuel costs and traffic conditions.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Laborer/driver
Hands on
10.2015 - Current
- Loaded, unloaded, and moved material to production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
Laborer
Outlaw Concrete
07.2017 - 08.2018
- Followed leadership guidance and adapted to new priorities, ensuring successful project completions.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Assistant Manager
American Furniture Rental
07.2014 - 06.2017
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Stream optimal routes, considering fuel costs and traffic conditions.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Education
Associates - Small Business Management
Stratford Career Institute
Arcata, CATimeline
Owner/Operator
Hopkins Family Handyman
05.2018 - Current
Laborer
Outlaw Concrete
07.2017 - 08.2018
Laborer/driver
Hands on
10.2015 - Current
Assistant Manager
American Furniture Rental
07.2014 - 06.2017
Associates - Small Business Management
Stratford Career Institute