Byron Jones
Sherwood,AR
Summary
Dynamic Hair Salon Manager at JSWAG with a proven track record in enhancing client satisfaction and driving employee retention. Expert in budgeting and finance, I successfully developed loyalty programs that boosted repeat business. Skilled in advanced color techniques, I fostered a collaborative environment that empowered stylists to excel.
Overview
10
10
years of professional experience
Work History
Hair Salon Manager
JSWAG
02.2021 - Current
- Enhanced client satisfaction by providing exceptional customer service and addressing concerns promptly.
- Established relationships with local businesses for cross-promotion opportunities benefiting both parties involved.
- Managed financial aspects of the business, including budgeting, payroll, and expense tracking.
- Provided guidance to stylists on advanced color techniques, enhancing their skill set and service offerings.
- Recruited and hired top talent to maintain a skilled and diverse team of stylists.
- Developed loyalty programs that encouraged repeat business from satisfied clients.
- Assisted in designing salon layout to optimize space utilization and create an inviting atmosphere for guests.
Packer
Tyson Foods
03.2022 - 04.2025
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
Assistant Front Desk Manager
Embassy Suites
09.2015 - 01.2024
- Assisted in developing staff schedules, ensuring adequate coverage during peak hours and special events.
- Completed employee appraisals to conduct annual reviews.
- Participated in regular staff meetings to discuss departmental goals, challenges, and opportunities for improvement.
- Worked with housekeeping team to resolve issues or questions.
- Managed reservation system, accurately inputting guest details and booking information for smooth operations.
- Coordinated with other departments to address guest needs promptly, enhancing overall satisfaction levels.
- Maintained accurate financial records, processing payments and balancing cash drawers daily.
- Implemented new procedures for improved front desk organization, increasing overall efficiency.
Education
High School Diploma -
Patrick Henry Pre-IB
Minneapolis, MN05-2003
Skills
- Hair styling techniques
- Client consultation
- Appointment scheduling
- Employee retention
- Marketing and promotions
- Customer feedback analysis
- Budgeting and finance
- Salon safety protocols
- Color theory
Timeline
Packer
Tyson Foods
03.2022 - 04.2025
Hair Salon Manager
JSWAG
02.2021 - Current
Assistant Front Desk Manager
Embassy Suites
09.2015 - 01.2024
High School Diploma -
Patrick Henry Pre-IB
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