Byron McCauley
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Insurance Agent
Bankers Life
04.2023 - Current
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.
- Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Cross-sold insurance products to existing clients to reach sales targets.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Car Salesperson
Kia Motors
10.2019 - 01.2023
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
- Increased dealership revenue with effective sales strategies tailored to individual client needs.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Maintained open lines of communication with colleagues across departments to ensure a seamless experience for clients throughout the entire sales process.
- Improved the overall buying experience for each client by offering attentive support during test drives.
- Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
Car Salesperson
Eddy's Toyota
06.2018 - 10.2019
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Delivered high-quality service by addressing customer concerns promptly and professionally.
- Maintained open lines of communication with colleagues across departments to ensure a seamless experience for clients throughout the entire sales process.
- Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
Car Salesman
Mike Stevens Mitsubishi
11.2017 - 05.2018
- Increased car sales by effectively demonstrating vehicle features and benefits to potential customers.
- Developed strong customer relationships, resulting in repeat business and referrals.
- Achieved dealership sales goals with consistent follow-up on leads and proactive communication with clients.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly to ensure satisfaction.
- Organized test drives for interested clients, ensuring a positive experience that showcased vehicle performance.
- Assisted with trade-in evaluations and appraisals, providing fair offers that encouraged new vehicle purchases.
- Negotiated favorable financing terms for customers, working closely with financial institutions to secure loan approvals.
- Conducted thorough needs assessments for each client, recommending appropriate vehicles based on their preferences and requirements.
- Cultivated a professional network within the automotive industry to support ongoing sales success and dealership growth.
Doors and Windows Sales
Lowes
11.2016 - 10.2017
- Improved customer satisfaction by providing efficient and accurate window and door installations.
- Enhanced client trust through consistent communication with homeowners regarding the progress of their installations.
- Sales
Salesman
Sleep Shoppe
12.2013 - 01.2016
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
- Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
Education
Associate of Science - General Studies
Hutchinson Community College
Hutchinson, KS05.2007
Skills
- Lead Development
- Client Relations
- Account Management
- Customer Follow-Up
- Customer Service
- Leads Prospecting
- Health Insurance
- Vision and Dental Insurance
- Underwriter Collaboration
- Financial Needs Assessment
- Health Insurance Sales
- Licensed Insurance Agent
- Attention to Detail
- Professionalism and Ethics
- Interpersonal Communication
- Life Insurance Sales
Affiliations
- Aetna Certified
- Humana Certified
Certification
- Life Insurance Training
- Medicare Training
- Critical Illness Training
- Retirement Planning Training
- Medicare Advantage Training
Timeline
Insurance Agent
Bankers Life
04.2023 - Current
Car Salesperson
Kia Motors
10.2019 - 01.2023
Car Salesperson
Eddy's Toyota
06.2018 - 10.2019
Car Salesman
Mike Stevens Mitsubishi
11.2017 - 05.2018
Doors and Windows Sales
Lowes
11.2016 - 10.2017
Salesman
Sleep Shoppe
12.2013 - 01.2016
Associate of Science - General Studies
Hutchinson Community College
- Life Insurance Training
- Medicare Training
- Critical Illness Training
- Retirement Planning Training
- Medicare Advantage Training
Similar Profiles
Matthew ShafferMatthew Shaffer
Insurance Sales Representative at Bankers LifeInsurance Sales Representative at Bankers Life
Ashlyn CarneyAshlyn Carney
Licensed Health and Life Insurance Sales Agent at Bankers LifeLicensed Health and Life Insurance Sales Agent at Bankers Life
Dan DirkesDan Dirkes
Director of Territory Operations at Bankers LifeDirector of Territory Operations at Bankers Life