Byron McClellan
Tulsa,OK
Overview
36
36
years of professional experience
Work History
Concrete Mixer Driver
Greenhill Concrete
Tulsa, OK
10.2024 - Current
- Responsible for maintaining and safe, timely delivery of various concrete product mixes.
- Provide professional customer service.
- Provide job training to newly hired employees.
Concrete Mixer Driver
Dolese Bros.
Tulsa, OK
05.2021 - 09.2024
- Responsible for maintaining and safe, timely delivery of various concrete product mixes.
- Provide professional customer service.
- Provide job training to newly hired employees.
Meal/Product Delivery
Post Mates
Tulsa, OK
04.2020 - 01.2021
- Provide heroic customer service with extensive product knowledge.
- Transport and deliver customer’s orders.
- Follow all safety protocols to ensure the safety of my clients.
Project Expediter
Charbonneau Industries
Tulsa, OK
12.2017 - 03.2020
- Collaborated with vendors to facilitate the timely and accurate delivery of customer orders.
- Tracked and expedited orders.
- Provided exceptional communication updates in our business system.
- Trained staff on the latest changes in the company’s computer and business systems.
Branch Coordinator
Charbonneau Industries
Tulsa, OK
01.2020 - 03.2020
- Analyzed and interpreted customer requests for quotes (RFQs).
- Created and administered RFQs to our inside sales team for follow-up.
- Instrumental in helping my team meet business deadlines.
- Shipping and receiving of in-house orders, and inventory.
Ramp Agent
Quantum Aviation Solutions
Tulsa, OK
09.2016 - 01.2018
- Sorted, unloaded and loaded UPS Packages for air freight.
- Entrusted with marshaling the aircraft upon arrival and departure.
Travel Consultant
AAA Travel
Tulsa, OK
01.2008 - 12.2017
- Maintained top ten travel sales in Oklahoma among AAA Travel Agents.
- Provided product knowledge and excellent customer service to both leisure and business travel clientele as evidenced by my many repeat clients.
Reservations Sales Supervisor
Trase Miller Technologies
Tulsa, OK
12.2006 - 01.2008
- Delivered support and training to 15-20 travel sales agents.
- Recruited, hired and trained new sales representatives.
- Cultivated improved sales and service with monthly quality assurance reviews.
Operations Analyst
Trase Miller Technologies
Tulsa, OK
03.2000 - 09.2001
- Reviewed and controlled daily staffing operation, ensuring adherence to procedures and controls and providing necessary data to senior management.
Customer Service
Trase Miller Technologies
Tulsa, OK
02.1999 - 01.2006
- Provided support to sales agent and travel agent clientele with advanced customer service issues.
Detention Counselor
Tulsa County Juvenile Detention Center
Tulsa, OK
01.1996 - 01.1998
- Developed and implemented educational programs and activities for youth in detention environment.
- Supervised recreational and educational activities for youth.
- Facilitated emotional and psychological growth by developing positive relationships with youth and their families.
Education Coordinator
Maude Carpenter Children's Center
Wichita, KS
01.1989 - 01.1995
- Administered educational support to youth living in a group-home setting, including attending parent-teacher conferences, assisting in Individual Education Plans (IEPs), and education counseling.
Timeline
Concrete Mixer Driver
Greenhill Concrete
10.2024 - Current
Concrete Mixer Driver
Dolese Bros.
05.2021 - 09.2024
Meal/Product Delivery
Post Mates
04.2020 - 01.2021
Branch Coordinator
Charbonneau Industries
01.2020 - 03.2020
Project Expediter
Charbonneau Industries
12.2017 - 03.2020
Ramp Agent
Quantum Aviation Solutions
09.2016 - 01.2018
Travel Consultant
AAA Travel
01.2008 - 12.2017
Reservations Sales Supervisor
Trase Miller Technologies
12.2006 - 01.2008
Operations Analyst
Trase Miller Technologies
03.2000 - 09.2001
Customer Service
Trase Miller Technologies
02.1999 - 01.2006
Detention Counselor
Tulsa County Juvenile Detention Center
01.1996 - 01.1998
Education Coordinator
Maude Carpenter Children's Center
01.1989 - 01.1995
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