Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Byron Morales

Jacksonville,FL

Summary

A coach who specializes in keeping high school and college athletes in peak condition during the off-season. Recognized for motivating management team members to achieve their goals and fostering innovative work environments. Problem-solver with a friendly and open demeanor. Competent [Job Title] with [Type] program development, implementation, and growth experience. With a background in dance and gymnastics, I am a group fitness instructor. Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the business. Dedicated Camp Counselor who can ensure that all campers have a good time. Friendly and reliable crew member offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking crew member with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Punctual and honest crew member with solid background in stressful environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Reliable employee seeking receptionist position. Offering excellent communication and good judgment.

Overview

2
2
years of professional experience

Work History

Cashier, Crew Member, Grill

Chipotle Restaurant
08.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Fluent in Spanish which is very helpful in an industry that's based entirely customer service.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Camp Counselor, Sports Edge Beach

07.2021 - Current
  • Oversaw camper activities in order to address behavioral issues while also encouraging fun, safety, and inclusivity
  • Oversaw pre-planned games and physical activities and adhered to established safety guidelines to reduce the risk of accidents and injuries among campers
  • Counseled children who were acting out on the importance of respect, kindness, and understanding through positive reinforcement
  • Assisted with clerical tasks such as registering participants and responding to specific event inquiries
  • Kept the facility, equipment, and vehicles in good working order so that campers and staff could enjoy a safe and secure environment
  • Carried out daily activity schedules, gathered materials, and assisted with [Type] set-up, breakdown, and clean-up on a team of [Number] counselors
  • Promoted engagement and outreach through special events aimed at attracting new users

Education

High School Diploma -

University of North Florida
Jacksonville, FL
05.2027

High School Diploma -

Stanton College Preparatory School
Jacksonville, FL
06.2023

Skills

  • Emergency procedures
  • Team standards
  • Policy and procedure adherence
  • Activity planning
  • Child Supervision
  • Staff management
  • Safety and compliance
  • Fitness instruction
  • Camper support and assistance
  • Group and individual instruction
  • Child and adolescent mentoring
  • Activity Scheduling
  • Procedural adherence
  • Behavioral issue response
  • Type] documentation and reporting
  • Effective communication
  • Issue identification and resolution
  • Business Strategy
  • Payment Processing
  • Customer Service
  • Product Recommendations
  • Customer Assistance
  • Cash Management
  • Staff Training
  • Cleaning and Sanitizing
  • Customer Relations
  • Refunds and Exchanges
  • Regulatory Compliance
  • Staff Mentoring
  • Guest Inquiries

Languages

Spanish
Native or Bilingual

Timeline

Cashier, Crew Member, Grill

Chipotle Restaurant
08.2023 - Current

Camp Counselor, Sports Edge Beach

07.2021 - Current

High School Diploma -

University of North Florida

High School Diploma -

Stanton College Preparatory School
Byron Morales