Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Byron Ortega

Lawrence,MA

Summary

Sales Expert/Seasoned Sales Manager in search to represent an organization where managerial/sales can be utilized to ultimately offer total solutions to meet and exceed client’s expectations. Offering a proven track record of generating new business and developing new accounts in a high metric sales environment.

Persuasive, self-motivated leadership with expertise in expanding network connections. Skilled at introducing products, educating clients and implementing pricing strategies. Specializes in developing new territories and discerning customer needs to deliver solutions.

Overview

11
11
years of professional experience

Work History

New Car Sales Consultant

Ira Toyota Of Manchester
Manchester, NH
07.2023 - Current
  • Developed customer relationships through active listening and responding to customer needs.
  • Provided customers with detailed information about car features, pricing, financing options and warranties.
  • Greeted customers in a friendly manner and conducted follow-up calls after sales.
  • Performed test drives with customers to demonstrate vehicle performance capabilities.
  • Negotiated prices with customers to ensure maximum profitability for the dealership.
  • Maintained accurate records of all sales transactions and filed paperwork promptly.
  • Demonstrated knowledge of automotive parts, systems, accessories and services offered by the dealership.
  • Scheduled automotive deliveries with vendors and customers.
  • Maintained high referrals and consistent repeat business due to first-rate customer service standards.
  • Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
  • Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.

Toyota Car Sales & Leasing Consultant

Albrecht Group
Woburn, MA
01.2022 - 06.2023
  • Explained differences between models to clients, comparing and discussing capabilities and features.
  • Responded to inquiries from potential customers via email and telephone.
  • Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
  • Showcased vehicle features and took customers on test drives in local area.
  • Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
  • Educated customers about sales processes, warranty requirements and service standards.
  • Collaborated with prospective customers over phone and email to schedule sales appointments.
  • Consistently exceeded quotas by pursuing and closing sales.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Followed up with customers to build long-term relationships and successful referrals.
  • Managed sales negotiations and financing options.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.

Sales Consultant II

Xfinty Comcast
Methuen, MA
05.2013 - 12.2021
Xfinty base and retain business.

Mobile/Store Manager/Sales Leader

T-Mobile
Boston, MA
05.2015 - 10.2018
  • Manage daily sales floor
  • Weekly observations, feedback & train employees
  • Team Meetings around company focuses.
  • Hired and trained positive, enthusiastic employees to boost talents of retail team.
  • Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
  • Supervised cash drawer balances and deposits of store receipts.
  • Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
  • Improved profitability by executing daily, weekly and monthly floor plan changes.
  • Prepared and submitted nightly bank deposits.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Boosted company sales by developing and implementing strategic marketing approaches.
  • Prepared employee performance appraisals, providing actionable feedback.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.

Education

High School Diploma -

Greater LawrenceTechnical High School
Andover, MA
06.2006

Some College (No Degree) -

Salem State University
Salem, MA

Skills

  • Team building
  • Flexible schedule
  • Computer skills
  • Active listening
  • Critical thinking
  • Organizational skills
  • Good work ethic
  • Problem resolution
  • Multitasking
  • Fluent in Spanish
  • Microsoft Office
  • Troubleshooting
  • Supervision & leadership
  • Organization
  • Basic math
  • Customer service
  • Relationship building
  • Staff development
  • Brand management
  • Sales Techniques
  • CRM
  • Lead generation
  • Salesforce Management
  • Key accounts and territory management
  • Issue and conflict resolution
  • Friendly, positive attitude
  • Account reconciliation
  • Sales proposal creation
  • Consultative sales
  • Post-sales support
  • On-site product demonstrations
  • Product and service knowledge
  • Territory sales
  • Sales closing
  • Customer retention abilities
  • Hunter/farmer sales strategies
  • Account management
  • Negotiation Tactics
  • Inside and outside sales

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

New Car Sales Consultant

Ira Toyota Of Manchester
07.2023 - Current

Toyota Car Sales & Leasing Consultant

Albrecht Group
01.2022 - 06.2023

Mobile/Store Manager/Sales Leader

T-Mobile
05.2015 - 10.2018

Sales Consultant II

Xfinty Comcast
05.2013 - 12.2021

High School Diploma -

Greater LawrenceTechnical High School

Some College (No Degree) -

Salem State University

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Byron Ortega