Byron Talley
HERMITAGE,TN
Summary
Enthusiastic Training Facilitator dedicated to helping employees become more productive and successful. Focused on maximizing quality and service standards with hands-on support. Looking to bring twelve years of public transit experience to a challenging new role.
Overview
14
14
years of professional experience
Work History
Training Facilitator
WeGo Public Transit
02.2025 - Current
- Gathered feedback from team and department leaders to devise new training strategies targeted on current needs.
- Provided coaching and mentoring to student operators.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Trained and mentored new Advanced Line Instructors to fulfill training roles.
- Identified areas in need of improvement and implemented solutions for students.
Bus Operator/Advanced Line Instructor
WeGo Transit
07.2020 - 03.2025
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Performed bus driving duties while keeping passenger safety in mind to maintain good safety record.
- Conducted pre-trip inspections of bus for safe operation.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Accepted and processed fares.
Operations Dispatcher
WeGo Transit
05.2022 - 10.2022
- Directed dispatching, routing, and tracking of fleet vehicles.
- Maintained updated and detailed records of route information in physical and electronic database.
- Monitored vehicle locations to coordinate timely arrivals.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships.
Bus Operator
TRANSDEV
09.2016 - 06.2020
- Transport passengers from one place to another on a transit bus. Drive regular routes on a schedule. Collect fares and issue change. Answer questions about schedules, routes, and transfer points. Drive through traffic and obey traffic laws.
Bus Operator
Metropolitan Transit System
06.2015 - 09.2016
- Stops frequently, often only a few blocks apart and when a passenger requests a stop. Collect fares and issue change. Answer questions about schedules, routes, and transfer points. Report accidents or other traffic disruptions to a central dispatcher, and follow directions when using an alternate route.
Bus Operator
Pace Bus Company
07.2013 - 06.2015
- Transport passengers on fixed routes to designated stops. Drive regular routes on a schedule. Drive through traffic and obey traffic laws. Report accidents or other traffic disruptions to a central dispatcher, and follow directions when using an alternate route.
Loss Prevention Agent
GameStop Inc.
03.2012 - 01.2013
- Provide assistance for internal investigations. Conduct enforcement and protective duties to ensure guests and team members' safety and security of property. Respond to all emergency conditions like safety hazards, fire, threats to life or property etc. Comply with company safety along with environmental rules and regulations.
Education
Diploma -
Central High School
06.2000
Skills
- Effective Time Management
- Training facilitation
- Microsoft Office
- Communication Skills
- Customer Service
- Mentoring
- Training delivery
- Adaptability and flexibility
- Relationship building
- Decision-making
- Training program implementation
Languages
English
Address
Nashville, TN
byrontalley@hotmail.com
Phone
(901) 649-4136
Timeline
Training Facilitator
WeGo Public Transit
02.2025 - Current
Operations Dispatcher
WeGo Transit
05.2022 - 10.2022
Bus Operator/Advanced Line Instructor
WeGo Transit
07.2020 - 03.2025
Bus Operator
TRANSDEV
09.2016 - 06.2020
Bus Operator
Metropolitan Transit System
06.2015 - 09.2016
Bus Operator
Pace Bus Company
07.2013 - 06.2015
Loss Prevention Agent
GameStop Inc.
03.2012 - 01.2013
Diploma -
Central High School
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