Byron Teodorakis
Plano,TX
Summary
Skilled in the areas of meeting deadlines in a challenging environment and working well under pressure. Bilingual - fluent in English and Spanish (native level proficiency – reading/writing/speaking). Microsoft Office (emphasis on PowerPoint and Excel), Internet (social media, e-mail clients), CRM.
Persuasive expert analyzes complex legal issues, formulates legal arguments and provides sound advice on wide range of topics. Adept at navigating legal systems, leveraging resources and communicating with clients. Thorough understanding of precedents and regulations.
Overview
12
12
years of professional experience
Work History
Litigation Manager
Liberty Mutual
08.2016 - 06.2024
- Negotiated settlements with opposing counsel.
- Represented clients in court hearings and in negotiations with other parties.
- Communicated with clients and collected information to research cases and prepare settlement offers.
- Conducted settlement negotiations and trial for bodily injury cases in counterclaims.
- Analyzed legal documents and identified pertinent issues for clients.
- Researched and wrote contracts, agreements and proposals.
- Developed strategies for court proceedings and negotiations.
- Explained available courses of action and possible repercussions of cases to clients.
Quality Improvement Specialist
Liberty Mutual
09.2012 - 08.2016
- Review 60 APD files monthly; evaluate the end-to-end claims process for 1st, 3rd and TL handling to include coverage/policy interpretation, liability and negotiation
- Deliver coaching and feedback to frontline staff with a focus on technical claims handling and customer service
- Create and present file handling trend analysis to Claims Managers quarterly
- Support field management in the development and execution of action plans
- Identify and improve claims processes and workflows utilizing established RCPS methodology
- Collaborate with product, compliance and field staff to complete ad hoc projects or tasks as assigned that relate to regulation, coverage, system changes, business improvements, and customer service
- Managing an aggressive individual development plan while maintaining strong performance.
Education
A.S. Business Administration -
North Lake College
Irving, TXAssociate in Claims (AIC) - undefined
AICPCU
Skills
- Legal Research
- Dispute Resolution
- Legal writing
- Document Review
- Legal evaluation
- Legal Analysis
- Legal Research and Review
- Discovery and Document Review
- Creative and Critical Thinking
- Contract Review and Negotiation
- Legal Interpretation and Adaptation
- Litigation Experience
Awards
2010 Circle of Excellence
Timeline
Litigation Manager
Liberty Mutual
08.2016 - 06.2024
Quality Improvement Specialist
Liberty Mutual
09.2012 - 08.2016
A.S. Business Administration -
North Lake College
Associate in Claims (AIC) - undefined
AICPCU
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