Byron Teodorakis
Plano
Summary
Experienced in meeting deadlines and thriving in challenging environments, excelling at working well under pressure. Bilingual with native-level proficiency in English and Spanish, possessing strong communication skills in reading, writing, and speaking. Expertise lies in Microsoft Office, particularly PowerPoint and Excel, as well as internet tools like social media platforms and email clients. Well-versed in CRM systems. Persuasive approach to analyzing complex legal issues, formulating compelling legal arguments, and providing sound advice across various topics. Skilled at navigating legal systems, leveraging available resources, and effectively communicating with clients. Comprehensive understanding of precedents and regulations for confidently navigating the intricacies of the legal field.
Overview
22
22
years of professional experience
Work History
Litigation Case Manager
Liberty Mutual / Helmsman Management Services
08.2016 - 06.2024
- Negotiated settlements with opposing counsel.
- Represented clients in court hearings and in negotiations with other parties.
- Communicated with clients and collected information to research cases and prepare settlement offers.
- Conducted settlement negotiations and trial for bodily injury cases in counterclaims.
- Analyzed legal documents and identified pertinent issues for clients.
- Researched and wrote contracts, agreements and proposals.
- Developed strategies for court proceedings and negotiations.
- Explained available courses of action and possible repercussions of cases to clients.
Quality Improvement Specialist
Liberty Mutual
09.2012 - 08.2016
- Support field management in the development and execution of action plans
- Create and present file handling trend analysis to Claims Managers quarterly
- Deliver coaching and feedback to frontline staff with a focus on technical claims handling and customer service
- Identify and improve claims processes and workflows utilizing established RCPS methodology
- Collaborate with product, compliance and field staff to complete ad hoc projects or tasks as assigned that relate to regulation, coverage, system changes, business improvements, and customer service
Education
Stategic Business Sciences -
UNTD
07-2020
Skills
- Case management
- Organization and multitasking
- Problem-solving
- Relationship building
- Positive attitude
- Decision-making
Timeline
Litigation Case Manager
Liberty Mutual / Helmsman Management Services
08.2016 - 06.2024
Quality Improvement Specialist
Liberty Mutual
09.2012 - 08.2016
Stategic Business Sciences -
UNTD
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