Summary
Overview
Work History
Education
Skills
Timeline
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Byron Valle

Enumclaw,WA

Summary

With a proven track record at Coca Cola Enterprises, Excel in delivering top-notch customer service and efficient route management, ensuring timely and accurate deliveries. Experience includes a valid Class A driver's license and exceptional teamwork skills, significantly enhancing client satisfaction and retention through proactive communication and strategic planning.

Overview

30
30
years of professional experience

Work History

Delivery Driver

Byron Telyler Distributors
12.2014 - 09.2024
  • Drove 24 footer Truck. Completed rush deliveries on tight timetables to satisfy customer needs. Delivery small and large pallets to Grocery Stores like Walmarts, Safeways,Winco,Grocery Outlets, and small accounts like Gas Stations
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Verified accuracy of all deliveries against order forms.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Maintained clean and safe vehicle, contributing to positive image of company.

Account Manager

Coca Cola Enterprises
06.2010 - 11.2014
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Established long-term customer relationships to enhance client loyalty and satisfaction.

Account Manager

Pepsi Bottling Group
04.2006 - 01.2010
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Established clear communication channels between clients and internal teams, ensuring seamless project executtion.

Account Manager

Coca Cola Enterprises
02.2004 - 11.2006
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Maintain daily sales record, Develop sales Programs.

Delivery Driver

Coca Cola Enterprises of Southern California
01.2002 - 04.2004

Deliver Driver Class A. Improved customer satisfaction by ensuring timely and accurate deliveries of products.

  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.

Delivery Driver

Coca Cola Enterprises
04.2000 - 10.2002
  • Delivery Driver Class A.Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.

Delivery Driver

Pepsi Bottling Group
03.1995 - 01.2000
  • Delivery Drive Class A. Delivered products, loads to customers like Safeways, Walmarts, Costco, and small accounts like Chevrons.76 Gas Stations, Grocery Outlets.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Education

Associate of Arts - General Studies

Bates Technical College
Tacoma, WA
09-2024

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license Class A
  • Teamwork and collaboration

Timeline

Delivery Driver

Byron Telyler Distributors
12.2014 - 09.2024

Account Manager

Coca Cola Enterprises
06.2010 - 11.2014

Account Manager

Pepsi Bottling Group
04.2006 - 01.2010

Account Manager

Coca Cola Enterprises
02.2004 - 11.2006

Delivery Driver

Coca Cola Enterprises of Southern California
01.2002 - 04.2004

Delivery Driver

Coca Cola Enterprises
04.2000 - 10.2002

Delivery Driver

Pepsi Bottling Group
03.1995 - 01.2000

Associate of Arts - General Studies

Bates Technical College
Byron Valle