Director
- Structured and implemented the video sales process as well as developed sales strategies for packaging with programmatic media to increase client spend.
- Escalated critical customer requirements to supervisory team by leading prompt rectification of concerns
- Built robust client relationships through regular check-ins and diligent follow-ups
- Assured positive and professional service experiences by contributing to overall client satisfaction
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Skilled at working independently and collaboratively in a team environment.