Results-driven professional with a strong urge to learn and grow. Known for a friendly demeanor and exceptional problem-solving skills, Reliable and adaptable. I can work alone or in collaborative environments, while maintaining great attention to detail under pressure. Eager to contribute to team success and further develop professional skills.
I would calculate and track down commission payments based on our deposits. Make certain that they match and then prepare them to be entered into the database. Once in the database I would then match the statements to the deposits in the database system. These payments would be for our company, agencies and agents we work with. I would use CRM and payroll systems to send out and track payments for co-ops, rent and utility bills for all three locations. I would work alone, and sometimes direct with my team.
Matched booked service calls with the appropriate field technician. Prioritized all booked service calls while managing the whereabouts of all field technicians. Coordinated dispatch operations to ensure timely delivery and efficient route planning. Answer phones, handle any customer complaints and issues. Prepare daily work and run schedules. Record and maintain files and records of customer requests, work or service performed, charges, expenses, inventory, and any other dispatch information
Kept track of meter numbers and all cash flow. Kept diaries of oil that was coming in and out. Made sure all numbers matched up at the end of every week, month, and end of year. Scheduled delivery appointments with customers and technicians. Processed payments.