C G
Indianapolis,IN
Summary
Dynamic professional with a proven track record at Chef Dan's Southern Comfort Food Truck & Catering, enhancing operational efficiency and employee supervision. Expert in process improvement and operational planning, I've successfully implemented strategies that significantly increased efficiency and customer satisfaction. Skilled in both scheduling coordination and fostering team agility, my approach has consistently led to improved service delivery and profitability.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Chef Assistant
Chef Dan's Southern Comfort Food Truck & Catering
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Followed recipes and instructions to achieve quality and presentation standards.
- Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
- Assisted head chef in menu planning for optimal ingredient utilization and minimized food waste.
- Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
- Received delivered, sorted produce and stored supplies quickly to maintain quality and condition.
- Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
ASSISTANT,OPERATION MANAGER
Lepeep Restaurants
01.2020 - 08.2024
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Assisted in budget development and monitoring, identifying opportunities for cost reduction where possible.
- Streamlined operational processes by implementing new strategies and procedures, resulting in increased efficiency.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Established strong relationships with vendors, negotiating favorable contracts for goods and services while maintaining quality standards.
- Facilitated smooth transitions during periods of change by providing guidance and support to staff members affected by organizational restructuring or policy updates.
- Enhanced employee performance by developing comprehensive training programs tailored to individual needs.
AMAZON DELIVERY
LOLOGISTIC
03.2019 - 12.2019
- Streamlined order fulfillment process, reducing shipping times and ensuring timely deliveries for customers.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues through effective communication.
- Conducted thorough product research to identify profitable niches in the marketplace, resulting in successful product launches.
- Increased product sales by optimizing Amazon listings with keyword research and market analysis.
- Monitored account health to maintain good standing with Amazon, leading to improved seller metrics.
Manager Ocharleys
Ocharleys
01.1995 - 01.2019
- Streamlined communication processes to foster transparency among departments.
- Implemented training programs for enhanced employee skills.
- Conducted performance evaluations to identify areas for employee growth.
- Coordinated recruitment efforts to attract top talent.
- Managed budgets for various departmental initiatives.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Education
High School Diploma -
WARREN CENTRAL
16TH & MITTHOFFER05-1984
Skills
- Scheduling and coordination
- Process improvement
- Employee supervision
- Operational efficiency
- Operations management
- Operational planning
Accomplishments
I have enjoyed working in the restaurant business and have accomplished learning all types of functions in all areas of the restaurant industrie.I have open several location with two different concepts one being breakfast and the other full scale dinning,all being successful. I am currently open for new adventures in the work force .I would like to be open about exploring my other talents. trying something new ,change.
Certification
servsafe
SERV safe license, liquor license
food handler license\liquor
Languages
English
Full Professional
Timeline
ASSISTANT,OPERATION MANAGER
Lepeep Restaurants
01.2020 - 08.2024
AMAZON DELIVERY
LOLOGISTIC
03.2019 - 12.2019
Manager Ocharleys
Ocharleys
01.1995 - 01.2019
servsafe
Chef Assistant
Chef Dan's Southern Comfort Food Truck & Catering
High School Diploma -
WARREN CENTRAL
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