Summary
Overview
Work History
Education
Skills
Timeline
Generic

C H

Bastrop,LA

Summary

Conscientious [Job Title] effective at managing and leading teams, managing store operations and promoting merchandise to increase store profits. [Job Title] dedicated to hiring top-notch sales associates and assuring that store operations run smoothly. Organized and effective at encouraging staff cooperation and productivity. Store Manager focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential to retail success. Personable Store Manager who respects and appreciates all retail associates. Motivates employees using positive reinforcement and creative reward systems.

Overview

14
14
years of professional experience

Work History

Assistant Manager

Sonic Drive-In
08.2016 - Current
  • Managed staff of [Number] sales associates, [Number] team leaders and [Number] assistant managers. Reported to the district manager regarding all store and staff issues.

General Manager

Sonic Drive I
05.2022 - 07.2025
  • Led operational strategy to optimize resource allocation and enhance productivity across departments.
  • Developed and implemented performance metrics to monitor team efficiency and drive continuous improvement.
  • Oversaw budgeting processes, ensuring alignment with organizational goals while maximizing financial performance.
  • Mentored management team to foster leadership skills, resulting in improved employee engagement and retention rates.
  • Analyzed market trends to inform strategic planning, enhancing competitive positioning within the industry.
  • Streamlined communication channels between departments, improving collaboration and project execution timelines.
  • Directed talent acquisition initiatives, attracting top-tier candidates and building a high-performing workforce.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.

Cook

Simmons Sporting Goods
04.2020 - 12.2022

Crew Member/Shift Leader

07.2015 - 08.2016

Dispatcher

West Carroll Parish Sheriff Office
05.2013 - 02.2014
  • Provided outstanding customer service. Accurately read, understood, and carried out written instructions. Followed company procedures to maintain work environment in a neat and orderly condition.

Sonic Drive Inn
  • Consistently provided friendly guest service and heartfelt hospitality. Promptly and empathetically handled guest concerns and complaints. Demonstrated integrity and honesty while interacting with guests, team members and managers. Demonstrated integrity and honesty while interacting with guests, team members and managers. Greeted customers and provided excellent customer service. Pleasantly and courteously interacted with customers. Maintained high standards of customer service during high-volume, fast-paced operations. Built loyal clientele through friendly interactions and consistent appreciation. Cross-trained and coordinated scheduling with team members to ensure seamless service. Prepared fountain drinks and ice cream items. Prepared all food orders within a 2-3 minute time frame. Assembled food orders while maintaining appropriate portion control. Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time. Verified that prepared food met all standards for quality and quantity.

Ward Clerk

West Carrol Memorial Hospital
06.2011 - 10.2012
  • Organized patient admissions, discharges, and transfers to facilitate smooth operations.
  • Assisted nursing staff with daily tasks, contributing to a well-organized and functional ward environment.
  • Answered multi-line phone systems to manage incoming and outgoing calls for busy [Type] department.
  • Supported office staff and operational requirements with administrative tasks.
  • Skillfully managed multi-line phone system, directing calls to appropriate departments and taking messages when needed.
  • Improved communication among team members by maintaining updated contact lists and facilitating meetings as needed.

Cook Shift Leader

Soinc Drive Inn
09.2025

Education

GED - undefined

Oak Grove High School
Oak Grove
01.1998

Skills

  • Excellent customer service skills
  • Customer service skills
  • Management development
  • Personnel development
  • Deposit procedures
  • Bank deposit procedures
  • Training and development
  • Closing procedures
  • Procedures
  • Customer-oriented
  • Excellent Hourly shift management
  • Hourly shift POS systems
  • POS systems
  • Personnel Customer relations
  • Customer relations
  • Bank Goal-oriented
  • Goal-oriented
  • Detail-oriented
  • Staff Staff training and development
  • Opening and Opening and closing
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Training and coaching
  • Team leadership
  • Staff management

Timeline

Cook Shift Leader

Soinc Drive Inn
09.2025

General Manager

Sonic Drive I
05.2022 - 07.2025

Cook

Simmons Sporting Goods
04.2020 - 12.2022

Assistant Manager

Sonic Drive-In
08.2016 - Current

Crew Member/Shift Leader

07.2015 - 08.2016

Dispatcher

West Carroll Parish Sheriff Office
05.2013 - 02.2014

Ward Clerk

West Carrol Memorial Hospital
06.2011 - 10.2012

Sonic Drive Inn

GED - undefined

Oak Grove High School

Similar Profiles

CREATE PROFILE