Armani Lawson

Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner, addressing inquiries, and helping with product selection.Maintain in-depth knowledge of store products, promotions, and sales to effectively recommend items and cross-sell.Process customer transactions accurately and efficiently using point-of-sale (POS) systems, including returns and exchanges.Manage store displays, ensuring items are neatly organized and visually appealing, contributing to a welcoming shopping environment.Assist with inventory management, restocking shelves, and ensuring accurate inventory records.Collaborate with team members to meet store sales goals, enhance customer satisfaction, and improve store operations. Ensuring inventory was properly stocked and organized.Participated in store-wide promotions and special events to drive foot traffic and increase sales.Address and resolve customer complaints or issues promptly, ensuring a positive shopping experience.Making sure the store maintained high standards of cleanliness, organization, and safety throughout the holiday season.