Jenna James
Oxford,MS
Summary
Self-motivated business professional with over 7 years in property management and 5 years in banking, seeking a Regional Property Manager role. Proven track record of increasing property value, optimizing operations, and leading teams. Strong communication, analytical, and strategic planning skills. Focused District Property Manager with a background in managing student housing property operations and controlling expenses. Dedicated work history monitoring and maintaining grounds and operations of 1018 units in Oxford, MS. Consistently minimized complaints by identifying and addressing issues proactively to provide safe, appealing housing options.
Overview
12
12
years of professional experience
Work History
Property Manager
Tailwind Group
12.2021 - Current
- Managed 1018 beds in the largest student housing complex in Oxford, MS
- Developed and implemented budgets, analyzed financial statements, and created marketing strategies
- Increased occupancy rates through market analysis and targeted leasing strategies
- Enhanced resident satisfaction by resolving complaints and maintaining high service standards.
Community Manager
Greystar
07.2018 - 11.2021
- Oversaw 636-bed student housing complex, managing daily operations and property maintenance
- Developed and executed marketing and residence life programs
- Achieved financial goals through effective rent collection, budget management, and expense control.
Assistant Community Manager
EdR
10.2017 - 07.2018
- Assisted in staff development and policy implementation; recruited and trained new hires
- Supported Community Manager in budgeting and financial management
Resident Services Manager
EdR
06.2017 - 10.2017
- Managed accounting functions, including bank deposits and accounts receivable
- Produced monthly financial reports and maintained low delinquency rates.
Branch Service Leader
Regions Bank
06.2016 - 06.2017
- Managed a team of five tellers, ensuring operational compliance and sales targets were met
- Conducted training and development for staff
Teller & HR Intern
Regions Bank & Central Bank of St. Louis
10.2012 - 12.2015
- Provided teller services
- Maintained cash management
- Orchestrated HR tasks including recruitment and new employee orientation.
Education
Bachelors in Business Administration - Human Resources
Lindenwood University
St. Louis, Missouri12.2015
Skills
- Business Planning
- Sales management
- Asset Management
- Document Preparation
- Property Management
- Staff Training and Development
- Employee Mentoring
- Financial budgeting and reporting
- Proficient in AMSI, eSite, MS Word, Excel, PowerPoint
Volunteer Experience
Student Tutor for Upper-Level Management Course, Lindenwood University, 2014, 2015
Timeline
Property Manager
Tailwind Group
12.2021 - Current
Community Manager
Greystar
07.2018 - 11.2021
Assistant Community Manager
EdR
10.2017 - 07.2018
Resident Services Manager
EdR
06.2017 - 10.2017
Branch Service Leader
Regions Bank
06.2016 - 06.2017
Teller & HR Intern
Regions Bank & Central Bank of St. Louis
10.2012 - 12.2015
Bachelors in Business Administration - Human Resources
Lindenwood University
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