Summary
Overview
Work History
Skills
Accomplishments
Affiliations
References
Timeline
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Meredith Haines

Ocean City,NJ

Summary

Accomplished Director of Operations at Justin Price & Associates, LLC, with a strong focus on process improvements and operations oversight. Achievements include a 71% increase in productivity and significant revenue growth through effective crisis management. Expertise in business management and quality assurance ensures comprehensive compliance and operational excellence across diverse industries, including hospitality, consulting, and residential housing construction. Aiming to leverage these skills to drive further organizational success.

Overview

20
20
years of professional experience

Work History

Director of Operations

Justin Price & Associates, LLC
Feasterville-Trevose, Pennsylvania
05.2020 - Current
  • Reviewed contracts with contractors, clients, and suppliers to ensure compliance with terms and conditions
  • Facilitated meetings with key stakeholders to discuss progress towards objectives
  • Identified operational deficiencies, then created new policies and procedures to improve productivity by 71% and regulatory compliance by 45% to achieve 100% complete compliance with federal, state, and city requirements.
  • Ensured compliance with applicable laws, regulations, and industry standards, such as HIPAA, CPA, and OSHA.
  • Analyzed industry trends and economic patterns to identify areas of opportunity.
  • Monitored progress by establishing plans, budgets, and measuring results.
  • Developed, drafted, and implemented legal, financial, and consumer process packet templates for use company-wide.

Start-Up Consultant

Independent Contractor
Egg Harbor City, New Jersey
03.2018 - Current
  • Identified and analyzed potential start-up opportunities for clients.
  • Provided guidance on legal issues such as incorporation, licensing, and intellectual property protection.
  • Developed business plans, financial projections, and marketing strategies for startups.
  • Assisted with developing pricing models for different types of customers.
  • Provided support during the launch phase of a new venture by helping manage day-to-day activities and troubleshooting any issues that arise.

Multiple Positions in Multiple Depts

Taj Mahal Casino & Hotel Resorts
Atlantic City, NJ
05.2007 - 09.2010

Accounts Receivables, Hotel Accounting:

  • Investigated Merchant Services disputes and chargebacks, with an 88% defense success rate.
  • Assisted in month-end closing activities including journal entries, account reconciliation and variance analysis.
  • Collaborated with the Comp Accounting team to balance and process Balance Due Guest refunds.

Casino Marketing Dual-Rate Supervisor

  • Expanded personnel skill sets by mentoring marketing team both individually and in groups.
  • Assessed projects against budgets and timelines, keeping team and assignments on task.
  • Worked closely with Player Development Casino Hosts to assess player ratings to ensure proper comp utilization.

Hotel Revenue Manager

Picasso's Inc.
Egg Harbor, NJ
02.2005 - 12.2006
  • Developed and implemented pricing strategies to maximize revenue growth.
  • Evaluated customer feedback in order to identify areas for improvement in product offerings.
  • Maintained up-to-date knowledge of relevant legal regulations impacting revenue operations.
  • Negotiated contracts with external partners such as distributors or resellers on behalf of the organization.
  • Analyzed actual financial results to budget, preparing variance reporting to functional groups.
  • Created reports on key performance indicators related to revenue generation efforts.
  • Provided guidance and support to sales teams regarding pricing policies, discounts, promotions.

Skills

  • Process improvements
  • Business management
  • Operations oversight
  • Quality assurance
  • Competitive analysis
  • Crisis management
  • Revenue growth
  • Multimillion-dollar P&L management

Accomplishments

  • Restructured a failing construction company to achieve it's most profitable year, 2022
  • Trump Entertainment Resorts WOW Award, 2008
  • Promotion to Revenue Manager from Reservations Agent , 2005

Affiliations

  • Advocate/Mentor - Unfilteredd Project, a global community focused on healing from Narcissistic Abuse
  • Advocate - Civil Rights, Anti-Discrimination Protections, Housing & Tenant's Rights with lived experiences

References

References available upon request.

Timeline

Director of Operations

Justin Price & Associates, LLC
05.2020 - Current

Start-Up Consultant

Independent Contractor
03.2018 - Current

Multiple Positions in Multiple Depts

Taj Mahal Casino & Hotel Resorts
05.2007 - 09.2010

Hotel Revenue Manager

Picasso's Inc.
02.2005 - 12.2006
Meredith Haines