Developed and implemented individualized education plans (IEPs) tailored to students with special needs.
Engaged students in sensory and educational activities, promoting independence and communication skills.
Overview
8
8
years of professional experience
Work History
Teacher (Special Needs)
Senses Day Care and Residential for Special Needs
05.2017 - 06.2018
Developed and implemented individualized education plans (IEPs) tailored to students with special needs.
Engaged students in sensory and educational activities, promoting independence and communication skills.
Call Center Agent
Zain Telecommunications
12.2012 - 12.2013
Responded to high volumes of customer inquiries, providing effective solutions and technical support.
Maintained detailed records of interactions and ensured customer satisfaction.
Utilized CRM systems to manage service tickets and escalate complex issues.
Secretary & Data Entry
Al Raeesi and Associates Advocates & Legal Consultants
06.2010 - 05.2011
Managed legal records, front-desk duties, and data entry, supporting lawyers with case files and court documents while ensuring accuracy, confidentiality, and efficient office operations.
Education
Bachelor’s - Information Technology
North Carolina Agricultural and Technical
05.2025
Associate of Science (AS) - Information Technology - Database Management
Guilford Technical Community College
07.2023
Skills
PHP
SQL
PYTHON
WAS
ORACLE
WINDOWS
Communication
MS 365
Languages
Arabic
Native or Bilingual
English
Professional Working
Timeline
Teacher (Special Needs)
Senses Day Care and Residential for Special Needs
05.2017 - 06.2018
Call Center Agent
Zain Telecommunications
12.2012 - 12.2013
Secretary & Data Entry
Al Raeesi and Associates Advocates & Legal Consultants
06.2010 - 05.2011
Associate of Science (AS) - Information Technology - Database Management
pediatrics physiotherapist assistant at senses residential and day care centerpediatrics physiotherapist assistant at senses residential and day care center