Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amira A. M. Mohamed Salih

Greensboro,NC

Summary

Developed and implemented individualized education plans (IEPs) tailored to students with special needs.

Engaged students in sensory and educational activities, promoting independence and communication skills.

Overview

8
8
years of professional experience

Work History

Teacher (Special Needs)

Senses Day Care and Residential for Special Needs
05.2017 - 06.2018
  • Developed and implemented individualized education plans (IEPs) tailored to students with special needs.
  • Engaged students in sensory and educational activities, promoting independence and communication skills.

Call Center Agent

Zain Telecommunications
12.2012 - 12.2013
  • Responded to high volumes of customer inquiries, providing effective solutions and technical support.
  • Maintained detailed records of interactions and ensured customer satisfaction.
  • Utilized CRM systems to manage service tickets and escalate complex issues.

Secretary & Data Entry

Al Raeesi and Associates Advocates & Legal Consultants
06.2010 - 05.2011
  • Managed legal records, front-desk duties, and data entry, supporting lawyers with case files and court documents while ensuring accuracy, confidentiality, and efficient office operations.

Education

Bachelor’s - Information Technology

North Carolina Agricultural and Technical
05.2025

Associate of Science (AS) - Information Technology - Database Management

Guilford Technical Community College
07.2023

Skills

  • PHP
  • SQL
  • PYTHON
  • WAS
  • ORACLE
  • WINDOWS
  • Communication
  • MS 365

Languages

Arabic
Native or Bilingual
English
Professional Working

Timeline

Teacher (Special Needs)

Senses Day Care and Residential for Special Needs
05.2017 - 06.2018

Call Center Agent

Zain Telecommunications
12.2012 - 12.2013

Secretary & Data Entry

Al Raeesi and Associates Advocates & Legal Consultants
06.2010 - 05.2011

Associate of Science (AS) - Information Technology - Database Management

Guilford Technical Community College

Bachelor’s - Information Technology

North Carolina Agricultural and Technical
Amira A. M. Mohamed Salih