Isaiah James
Richmond,VA
Summary
Skilled IT Security Specialist advancing towards a career in Cybersecurity. Expert in IT support and Security risk mitigation, with a focus on vulnerability management, automation and cybersecurity training. Dedicated to enhancing organizational security and efficiency.
Overview
3
3
years of professional experience
Work History
IT Security Specialist
TriMech Solutions
Richmond, VA
08.2023 - Current
- Established a comprehensive framework for security policies, standards, and procedures within the organization.
- Conducted thorough examination of system logs to uncover potential security vulnerabilities.
- Provided technical support during response to computer security incidents.
- Conducted vulnerability assessments of systems, networks and applications.
- Installed anti-virus software, firewalls and other related systems to protect data integrity.
- Performed regular audits of user accounts, access rights and privileges.
- Assisted with system design reviews to ensure compliance with established security requirements.
- Investigated suspicious activities or events on the network to determine their impact on security posture.
- Verified patch management processes were followed for all servers, workstations, laptops.
- Researched new technologies for implementation into existing environment.
- Provided training sessions on information security topics such as secure coding practices or password best practices.
- Identified areas where additional controls may be needed in order to improve overall system protection levels.
- Coordinated with other departments regarding any changes made to the IT infrastructure that could affect its security posture.
- Analyzed system risk to identify and implement appropriate security countermeasures.
IT Specialist
TriMech Solutions
Richmond, VA
06.2022 - 08.2023
- Assisted in the implementation of new technologies and systems to improve efficiency.
- Conducted regular maintenance checks on computers, servers, and other IT equipment.
- Created user accounts, set up permissions, and monitored system security.
- Installed operating systems, applications, patches, updates. as needed.
- Maintained inventory of all IT equipment and supplies in use by the organization.
- Resolved conflicts between different hardware components or software programs.
- Trained end users on how to use new systems and technologies effectively.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
PC Refresh Technician
Core Technologies inc
Richmond, VA
03.2022 - 06.2022
- Provide technical support for clients
- Document actions and solutions performed with client
- Stage equipment at respective user locations throughout target site per plan
- Backup all local user profile(s) data and local settings
- Restore backed up data and user profile(s) to new device
- Validate user experience post migration with onsite support for transition, localization and basic support
- Verify received devices have correct image and application/setting overlays for each End User
- Required patches/updates
- Domain registration/Active Directory configuration and GPO deployment where applicable.
PC Technician
Technology Integration group
Henrico, VA
09.2021 - 03.2022
- Troubleshooting errors
- Maintaining internet connectivity
- Running diagnostic tests
- Repairing computer hardware
- Providing technical support.
Education
Associates of Science - Computer & Information Sciences, Cyber & Network Security
ECPI University
Advanced Diploma -
Franklin Military Academy
Skills
- Windows Client & Server: Install and Upgrade windows devices, imaging, windows firewall, Account management & Management, Remote management, Recovery Tools, DNS , User profile migration, data transfer, Peripheral Installation
- Routing & Switching: Ip Access Control List, Network Security, IP Services, Network Architecture Network Automation Network stability Monitoring
- Help desk support-: Tier 1-3
- service and hardware installation
- MS Office Proficiency
- Penetration Testing
- Firewall configuration
- Application security
- Network Security Management
- Disaster Recovery Planning
- Data Encryption
- Patch management
- Access Control
- Intrusion Detection
- Cybersecurity frameworks
- Incident Response
- Compliance Monitoring
- Security Planning
- Data Security
- Time management abilities
- Encryption
- Team building
- Risk Assessment
Accomplishments
- Eagle Scout
Timeline
IT Security Specialist
TriMech Solutions
08.2023 - Current
IT Specialist
TriMech Solutions
06.2022 - 08.2023
PC Refresh Technician
Core Technologies inc
03.2022 - 06.2022
PC Technician
Technology Integration group
09.2021 - 03.2022
Associates of Science - Computer & Information Sciences, Cyber & Network Security
ECPI University
Advanced Diploma -
Franklin Military Academy
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