David Naftalin
Director of Operations
Bend,OR
Summary
Dynamic and results-driven Director of Operations/Director of Services with over two decades of experience in overseeing operations, global supply chain & logistics as well as leading cross-functional teams to achieve business objectives. Expertise in driving revenue growth through client satisfaction and operational excellence.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
21
21
years of professional experience
Work History
CO-FOUNDER/CEO
Academy of Intrinsic Studies
06.2023 - Current
- Developed key operational initiatives to drive and maintain substantial business growth.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Established foundational processes for business operations.
- Recruited, interviewed and hired new staff members and developed training materials for employees.
- Cultivated company-wide culture of innovation and collaboration.
- Managed financial, operational and human resources to optimize business performance.
DIRECTOR OF SERVICES
Bend Inner Alchemy
04.2024 - Current
- Performed all confidential client consultations and converted over 70% of consultations into sales.
- Wrote dozens of SOP's and created the infrastructure for a brand new service center.
- Provided education to medical professionals nation wide regarding psilocybin therapy in Oregon
- Facilitated dozens of psilocybin sessions as the first ever OHA licensed facilitator in the United States.
- Supervised compliance of all OHA rules and regulations in the service center
- Hired, developed, motivated and retained top facilitator talent.
- Explained regulations, policies, or procedures to new-hires to confirm understanding and compliance.
- Implemented strategies to enable team members to provide quality services to clients.
- Facilitated communication between team members, clients and families.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Generated new sales, retained existing members and grew overall book of business through multiple product offerings.
- Built rapport quickly and persuaded customers to buy without applying pressure.
CEO
Naftaland LLC
01.2015 - 08.2022
- Was a pioneer in the alpaca farming, fiber and breeding industry
- Was a pioneer in the Hemp/CBG industry and supplied some of the top medical research facilities in the USA with CBG Isolate.
- Procured and coordinated new resources to achieve sales targets within optimal timeframes
- Built productive relationships with industry partners and competitors to support strategic business objectives
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts
- Monitored livestock health and administered medication and vaccinations at established intervals.
- Trained and supervised farmhands in proper use of farm equipment and safety protocols.
- Visited fields regularly to inspect and estimate maturity dates of crops and damage due to weather.
- Developed and implemented efficient irrigation systems to maximize production.
- Identified, isolated and treated diverse pests and diseases in crops and livestock.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Developed innovative sales and marketing strategies to facilitate business expansion.
DIRECTOR OF OPERATIONS
Humm Kombucha
04.2013 - 06.2019
- Improved operational efficiency by streamlining processes and implementing innovative solutions
- Led cross-functional teams for successful completion of projects, resulting in increased productivity
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives
- Implemented data-driven decision-making processes to enhance operational performance and achieve targets
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings
- Optimized supply chain management through the implementation of best practices, reducing lead times and improving inventory control
PARK RANGER
Maryland Park Service
04.2008 - 07.2012
- Enhanced public safety by conducting regular patrols and enforcing park regulations
- Enforced laws and regulations within parks for campgrounds, trails, nature preserves and roadways.
- Drafted detailed operations plans for resource management and staffing priorities based on seasonal changes and manning requirements.
- Performed search and rescue operations for missing people and coordinated with local agencies for response operations.
- Supported environmental conservation efforts through monitoring wildlife populations and maintaining park habitats
- Improved visitor experience by providing educational programs on ecology, history, and resource protection
- Assisted in emergency response situations, ensuring the safety of park visitors during natural disasters or medical incidents
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Evaluated patient histories to assess and prioritize levels of care.
Operations Manager
Hudson Trail Outfitters LTD.
06.2004 - 04.2008
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Analyzed and reported on key performance metrics to senior management.
- Developed and implemented strategies to maximize customer satisfaction.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
MASTER OF SCIENCE - NATURAL RESOURCES MANAGEMENT
Frostburg State University
Frostburg, MD05.2010
BACHELOR OF ARTS - POLITICAL SCIENCE
Dickinson College
Carlisle, PA05.2004
Skills
- Strategic planning and execution
- Leadership training
- Quality assurance
- Performance analysis
- Multiple Brewery build outs
- Risk mitigation
- Operational efficiency
- Process improvement
- Workforce planning
- Resource allocation
- KPI tracking
- Systems implementation
- Purchasing and planning
Accomplishments
- Collaborated with team of 150 in the development of Humm Kombucha Brewery
- Supervised team of 25 internal staff members and 10+ offsite 3PL facilities
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Lowered refrigerated shipping costs by over $150,000 annually
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureTimeline
DIRECTOR OF SERVICES
Bend Inner Alchemy
04.2024 - Current
CO-FOUNDER/CEO
Academy of Intrinsic Studies
06.2023 - Current
CEO
Naftaland LLC
01.2015 - 08.2022
DIRECTOR OF OPERATIONS
Humm Kombucha
04.2013 - 06.2019
PARK RANGER
Maryland Park Service
04.2008 - 07.2012
Operations Manager
Hudson Trail Outfitters LTD.
06.2004 - 04.2008
MASTER OF SCIENCE - NATURAL RESOURCES MANAGEMENT
Frostburg State University
BACHELOR OF ARTS - POLITICAL SCIENCE
Dickinson College
Similar Profiles
John MyersJohn Myers
Maintenance, Pre-K Teacher, Nutritionist at Intrinsic Scholars AcademyMaintenance, Pre-K Teacher, Nutritionist at Intrinsic Scholars Academy
Marianne GomisMarianne Gomis
Assistant Principal at International Studies and World Studies Virtual Academy (ISWL VA)Assistant Principal at International Studies and World Studies Virtual Academy (ISWL VA)
Ahmad Bilal TahirAhmad Bilal Tahir
Sports Captain at Garrison Academy For Academy StudiesSports Captain at Garrison Academy For Academy Studies