Dana Hernandez
Farmingville,NY
Summary
Versatile and innovative management professional skilled at seeing "big picture" while still also focusing on details. Expertise in business development and streamlining processes and systems.
Overview
24
24
years of professional experience
Work History
Purschasing/Operations Manager
Stony Brook Radiation Oncology
Stony Brook, New York
06.2020 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Partnered with vendors and suppliers to effectively manage and budget.
- Assisted in recruiting, hiring and training of team members.
- Communicated with staff, patients and healthcare providers to encourage highest quality of service.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- In charge of all purchasing for the department. (Supplies, Radioactive Sources, travel, memberships, etc)
- In charge of all contract work renewals/submissions.
- Responsible for maintaining all purchase logs to be used when preparing for upcoming budgets.
- Reconcile all purchases at the end of the fiscal year.
Work with Department Administrator to prepare yearly department budgets. - Maintain/update physicists/physics schedule.
- Reconcile department procurement card monthly.
- Responsible for monthly department statistics and quarterly solucient data.
- Assist with hiring and TMS requisitions.
- Organize and attend department QA meeting.
- In charge of preparing all medical records requests.
Review RAFTR Clinical Trial Submissions and attend quarterly meetings.
Patient Support Specialist
Radiation Oncology, Stony Brook University Medical Center
Stony Brook, NY
10.2017 - 06.2020
- Print patient appointment list for Aflac as needed
- Obtain authorizations for patients beginning treatment (I-131, EBRT, Radiology, Lupron)
- Schedule follow ups and consults for inpatients and outpatients as needed
- Verify if patients are active and in network with their insurance companies
- Verify if physician and facility are in network with patient’s insurance company
- Assist patients with insurance claims or bills and try to get the resolved (along with the biller/coder)
- Obtain appeals for treatments as needed
- Pre-register patients who will be coming for treatment and arrive monthly recurring encounters if they aren’t done by the 1st of the month
- RAFTR (Resource Assessment and Feasibility Technical Review) Committee Member; review clinical trial protocols to determine if they are feasible for the institution
- Reconcile Procurement Card on a monthly basis
- Shadow purchasing manager with department contract renewals and capital budget requests
- Shadow purchasing manager ordering department supplies when needed through Lawson, Amazon, etc
- Shadow purchasing manager with ordering of Radioisotopes.
Practice Manager Assistant
CPMP, Stony Brook University Medical Center
Stony Brook, NY
04.2017 - 06.2020
- Work with department administrator and CPMP to maintain standards for physician Medicare reimbursement
- (MIPS, MACRA, PI, ACI)
- Reconcile monthly accounts
- Work with Certify to process direct and indirect reimbursements through the practice
- Assist in overseeing practice financial accounts (SBF, IFR & RF)
- Attend Clinical Practice Committee monthly meetings.
- Developed policies and procedures for effective practice management.
- Consulted with healthcare professionals on business decisions.
Interim Billing and Coding Specialist
Radiation Oncology, Stony Brook University Medical Center
Stony Brook, NY
04.2017 - 10.2020
- Review daily E&M visits in PowerChart and Patient Keeper Review daily physician charges in Aria
- Review all charges reviewed for different divisions for the week (therapy, physics, nursing and physicians) Export charges weekly
- Make sure all the appropriate PQRS codes are billed on the necessary encounters
- Manage and maintain Claim Scrubber and Department Review
- Work with Revenue Integrity for chart audits
- Make sure physician documentation is signed and completed in a timely manner before reviewing charges
- Email and/or notify the physicians on missing items (charges, documentation and diagnosis codes) Assist patients with insurances claims or bills and try to get them resolved
- Perform CPMP documentation and treatment audits
- Complete practice Final Billing Review (Final Chart Check) If and when patient does not have insurance see if they qualify for financial assistance and if they received the appropriate paperwork
- Fax clinical information to insurance companies when needed for approval
- If a peer-to-peer is needed for approval set the time for the physician to call in or receive a call back
- Obtain appeals for treatment when needed
- Request plan comparisons from physics for approvals as needed
- Maintain conversation launcher in PowerChart.
- Responded to patient concerns and questions on daily basis.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
JRCERT Educational Coordinator
Medical Dosimetry, Stony Brook School of Health Technology
Stony Brook, NY
11.2015 - 10.2020
- Aided in the curriculum development
- Assisted with maintain JRCERT accreditation and certification
- Supervise medical dosimetry students
- Assist and the instruction and evaluation of medical dosimetry students
- Counsel the students academically
- Responsible for handling shadowing/department tour requests with potential applicants to the dosimetry school
- Oversee and ensure students receive the necessary Radiation Safety training class.
- Communicated student progress and needs to program staff and managing conservator.
- Accurately and completely recorded student progress and development in compliance with school policies and standards.
Medical Physics Assistant
Radiation Oncology, Stony Brook University Medical Center
Stony Brook, NY
01.2013 - 06.2020
- Measure QA Radiation Treatment Plans on the treatment machines
- Teach graduate BME students and clinical medical dosimetry students how to perform QA on the Radiation Treatment Plans
- Track all radiation therapy patients from treatment start to treatment end
- Fabricate electron cut out for treatment planning and maintain electron cutout library
- Maintain and oversee department mold room to the state standards along with Environmental Health & Safety
- Maintain and oversee department hot lab to the state standards along with Environmental Health & Safety
- Developed and maintained the policy and procedure for the mold room and hot lab
- Assay radioactive isotopes – I-131, Xofigo
- Attend weekly peer review to ensure that all patients were reviewed
- Read in vivo dose measurements
- Make sure all physicians have reviewed and signed off on radiation dose calculation readings
- Prepare physics medical records when needed
- Cut custom bolus, lead mask or lead putty when needed and maintain the inventory of these items and the products needed to make these devices
- Assist department administrator when needed
- Assist department administrator, department chairman and chairmen secretary in department event coordinator and grand rounds
- Supervise medical dosimetry students
- Attend monthly department QA and CPC meetings
- Work with Cancer Registry to assist with tumor board sign in sheets
- Assisted with the inventory control of radioisotopes
- Worked on maintaining department license and ACR accreditation
- Assisted in credentialing of department attending as authorized users for HDR, Brachytherapy and LDR procedures
- Worked directly with Radiation Safety Officer for all brachytherapy patients
- Developed radiation procedures in Radiation Oncology with the Radiation Safety Officer
- Helped to ensure that department led gear was certified each year.
Education
Masters of Business Administration - Healthcare Leadership, Business
SUNY Empire State College
2018
Bachelor of Science - Advertising and Marketing
SUNY Empire State College
2014
Skills
- Citrix
- Crystal Reports
- IDX
- Aria
- PACS
- Lawson
- Rad Calc
- PowerChart/Cerner
- Patient Keeper
- Centricity
- EWS Scheduling
- Business Objects
- Certify
- Budget Development and Management
- Administrative Management
- Staff Training
- MS Office
- Policies and Procedures Implementation
Advanced Certificate
Healthcare Management - Empire State College
Timeline
Purschasing/Operations Manager
Stony Brook Radiation Oncology
06.2020 - Current
Patient Support Specialist
Radiation Oncology, Stony Brook University Medical Center
10.2017 - 06.2020
Practice Manager Assistant
CPMP, Stony Brook University Medical Center
04.2017 - 06.2020
Interim Billing and Coding Specialist
Radiation Oncology, Stony Brook University Medical Center
04.2017 - 10.2020
JRCERT Educational Coordinator
Medical Dosimetry, Stony Brook School of Health Technology
11.2015 - 10.2020
Medical Physics Assistant
Radiation Oncology, Stony Brook University Medical Center
01.2013 - 06.2020
Masters of Business Administration - Healthcare Leadership, Business
SUNY Empire State College
Bachelor of Science - Advertising and Marketing
SUNY Empire State College
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