Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
SalesManager

Sergio Gonzalez

Long Beach,CA

Summary

Personable and driven with natural ability to build relationships. Possesses deep understanding of consumer behavior and market trends, complemented by strong skills in negotiation and strategic planning. Committed to driving sales growth and achieving impactful business results.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Manager

All Out Extermination
06.2024 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Account Manager

The Pacific Inn
02.2021 - 06.2024
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Rental Sales Agent

Budget Rental Car
05.2021 - 11.2021
  • Maximized revenue by recommending appropriate rental products and upselling services to customers.
  • Collaborated with team members to improve sales strategies and meet monthly targets.
  • Navigated computer systems effectively to manage bookings, customer information, and record-keeping tasks.
  • Coordinated vehicle availability with other departments to accommodate last-minute requests or reservation changes.

Administrative Assistant

All Out Extermination
09.2020 - 02.2021
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current

Education

Bachelor of Science - Business Administration And Management

California State University-Long Beach
Long Beach, CA
06-2024

Bachelor of Science - Finance

California State University, Long Beach
Long Beach, CA
06-2024

High school or equivalent - undefined

Wilson High School
Long Beach, CA
06.2020

Skills

  • Excel spreadsheets
  • Sensitive material handling
  • Fluent in Spanish
  • Strong interpersonal skills
  • Exceptional time management skills
  • Quick learner
  • Detail-oriented
  • Goal-oriented
  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance

Certification

  • Securities Industries Essentials license
  • Accident, Health, or Sickness License
  • Working on my Series 7 License


Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Manager

All Out Extermination
06.2024 - Current

Rental Sales Agent

Budget Rental Car
05.2021 - 11.2021

Account Manager

The Pacific Inn
02.2021 - 06.2024

Administrative Assistant

All Out Extermination
09.2020 - 02.2021

High school or equivalent - undefined

Wilson High School

Bachelor of Science - Business Administration And Management

California State University-Long Beach

Bachelor of Science - Finance

California State University, Long Beach

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Sergio Gonzalez