Hi, I’m
Natalie Del Angel
Richland
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Highly approachable individual with extensive experience scheduling and managing reservations and waitlists.
Warm and friendly sales associate skilled at greeting customers and assisting clients with their needs. Skilled with customer service and satisfaction. Ability to communicate with customers and team members to help customers feel comfortable and welcomed.
Overview
3
years of professional experience
Work History
Fred Meyer Jewelers
Sales Associate
07.2024 - Current
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Fujiyama
Server/Host/Busser
04.2022 - Current
Job overview
- Cleaning-front bathrooms, taking out trash, vacuuming carpet.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Maximized table turnover rate by managing reservations and seating arrangements.
Education
Richland High SchoolRichland, WA
High School Diploma
06.2024
Skills
- Responsible
- Warm and Friendly
- Reliability
- Exceptional customer service
- Strong Work Ethic
- Guest Engagement
- Professional Appearance
- Safe Food Handling
- High Energy and Stamina
- Relationship Building
- Transactions and Cash Handling
References
Available Upon Request
Timeline
Sales Associate
Fred Meyer Jewelers
07.2024 - Current
Server/Host/Busser
Fujiyama
04.2022 - Current
Richland High School
High School Diploma
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