Jaspyn Jones
Grand Prairie,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Starbucks
10.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Associate of Arts -
Tarrant County College District
Fort Worth, TX05.2022
Skills
- Employee Training
- Workplace Safety
- Customer-Oriented
- Conflict resolution techniques
- Staff Development
- Inventory Management
- Continuous Improvement
- Strong verbal and written communication
- Creative Problem-Solving
Timeline
Shift Supervisor
Starbucks
10.2021 - Current
Associate of Arts -
Tarrant County College District