Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jennelle Jamison

Reading,Pa

Summary

Proficient Resident Care Director with 10 years experience in Personal Care and Memory Care Community. Versed in program management and team leadership to maintain seamless operation. Coordinates schedules , monitors staff performance, develops improvement initiatives to benefit both staff and residents.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Senior Memory Care Advisor

Heritage Senior Living
Skippack, PA
04.2019 - Current


  • Developed and facilitated quarterly dementia trainings for Heritage Senior Living, utilizing my train the trainer and coach certifications through PAC to educate teams in 22 communities
  • Assisted in developing the Pillars for the Daybreak program, revised the Daybreak Manual and created the train the trainer program for HSL Memory Care Directors
  • Enhanced the HSL communities that have Memory Care with Quarterly visits by mentoring their Memory Care Directors and Staff and ensuring that they are following the pillars, inspecting what we expect and providing onsite support as well training support as needed.
  • Advised Memory Care Directors via phone calls and zoom through covid with Neighborhood concerns as well as resident concerns

Director of Staff Development & Resident Care

Chestnut Koll
Boyertown , PA
01.2016 - Current
  • Collaborate with Executive Director, Marketing Director, and Memory Care to ensure full census for the building, building community relationships with referral sources and assessing potential residents.
  • Supervised the Nursing office that include 2 full time Nurses, clerical support person, and as many as 52 Care assistance. Maintaining schedules to ensure the community remained in regulatory compliance and meeting the needs of the residents at all times.
  • Recruited new staff , initiated orientation schedules , developed training plans and ensure staff meet regulatory training requirements . Schedule and Facilitate Monthly Staff Meetings
  • Facilitated Med Tech training course for upcoming Med Techs and ensured the ongoing observations remained up to date for staff to remain certified
  • Facilitate Dementia training and ensure that the staff is aware and understands the Positive Approach to Care
  • Implemented and Developed multiple systems in the Nursing office and with Care staff to ensure that the team works more efficiently to meet the needs of the residents and the community
  • Develop relationship with Residents and Families starting on Day 1 . Schedule and facilitate Care Conferences. Address All Family Concerns and Resident Concerns timely
  • Documented requirements are met starting with preadmission requirements , task, RASPs, Med Admin. etc

Memory Care Director

Chestnut Knoll
Boyertown, PA
03.2012 - 01.2022


  • Directed the everyday operations of the Memory Care neighborhood which includes working with the Clinical Care Director to ensure that RASP's are being completed in a timely matter and up to date
  • Facilitating Care Conferences with Families
  • Planning staff training, facilitating training and tracking
  • Mentoring the staff to help them understand proper approaches with dementia residents, as well as addressing staffing issues and schedules
  • Collaborating the Activity Director in providing a structured program that benefits our residents with dementia.

Adminstrator

St. Joseph Adult Day Service
Reading, PA
01.1997 - 01.2012
  • Accelerated at St Joseph during the 15 years there. Program Coordinator for Dementia Room from 97-98, 99-2000 Activity Director, 2001 -2012 Administrator, 2007-2012 Regional Director
  • Mentored the Administrator at Lancaster Generations in billing, training, staffing and daily issues that may occur in my position as Regional Director
  • Developed Relationships with the case management team at Berks County Office of Aging and other outside referral sources boosting center enrollment.
  • Established contracts with appropriate county's for Medicaid Waiver , VA Funds and the Options program
  • Supervised all operations within St Joseph Adult Day Services , planning activities, assessing clients, marketing, billing, staffing, trainings for employees and following state regulations as the Administrator
  • Planned and scheduled all activities, recruiting entertainment and guest speakers on a monthly basis while I was the Activity Director.

Education

Certificate in Early Childhood - Early Childhood Education

Berks Career And Technolgy Center
Leesport, PA

Graduate -

Exeter Township School

Skills

  • Calm and Effective Under Pressure
  • Critical thinking
  • Policy and Program Development
  • Staff Development & Employee Coaching
  • Customer Service
  • Regulatory Compliance
  • Dementia and Alzheimer's knowledge
  • Medication Administration
  • Documenting and Recording Information, MAR
  • Communicating with Residents and Families
  • Verbal and Written Communication
  • Building Relationships and Networking

Accomplishments

  • Certified as a train the trainer for medication administration corse
  • Certified member of the THe PAC Team since 2016 . Provide Trainings to staff and caregivers who are providing care for the person living with Dementia,. Specifically focusing on the Teepa Snow Gems, Positive Approach to Care, Hand under Hand and Normal Aging . Coaching caregivers who provide care to focusing on the abilities the abilities the person who is living with Dementia still has and focus on building the relationship.
  • Capitan and Co- captain for the Chestnut Knoll Alzheimer Association Memory Walk Team and prior to covid we had on e the top fund raising teams in our chapter.
  • Educating the Staff and the Community on Dementia through trainings and the Alzheimer Support group.


Certification

  • Certified Train the Trainer , PAC - Positive Approach to Care Teepa Snow - [November 2018 - PRESENT ]
  • Certified Coach , PAC Positive Approach to Care Teepa Snow - March 2016 - PRESENT)
  • Certified Med. Tech Train the Trainer - April 2021 to April 2023 ( scheduled to to retake)

Timeline

Senior Memory Care Advisor

Heritage Senior Living
04.2019 - Current

Director of Staff Development & Resident Care

Chestnut Koll
01.2016 - Current

Memory Care Director

Chestnut Knoll
03.2012 - 01.2022

Adminstrator

St. Joseph Adult Day Service
01.1997 - 01.2012

Certificate in Early Childhood - Early Childhood Education

Berks Career And Technolgy Center

Graduate -

Exeter Township School

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Jennelle Jamison