Vigilant Security Guard known for high productivity and efficient completion of tasks. Possess specialized skills in surveillance, access control systems, and emergency response protocols. Excel in communication, teamwork, and problem-solving to ensure safety and security in various environments.
Overview
6
6
years of professional experience
Work History
Security Guard
Watch Guard 247
Bronx, NY
12.2023 - 09.2024
Interacted with law enforcement officials to report incidents or violations of laws and regulations.
Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
Reviewed security logs to ensure proper documentation was maintained.
Observed surveillance cameras for any suspicious activity or intruders.
Coordinated with law enforcement and emergency responders during incidents and emergencies.
Personal Shopper
FreshDirect
The Bronx, New York
09.2023 - 12.2023
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Maintained stock levels in accordance with company policies.
Assembled orders according to customer requests.
Packaged items carefully using protective materials like bubble wrap or foam sheets.
Inspected damaged goods prior to disposal or return to vendor.
Warehouse Operator
UPS
Secaucus, NJ
11.2022 - 12.2023
Organized inventory by placing items in designated areas within the warehouse space.
Maintained a safe work environment by adhering to all safety regulations and policies.
Prepared outgoing shipments for delivery by securing items onto pallets or into boxes and crates.
Loaded and unloaded freight from trucks using forklift equipment.
Inspected unloaded product for shortages, damage, quality or deterioration of packing and reported findings to supervisor.
Residential Counselor
Equillium
The Bronx, New York
04.2023 - 09.2023
Provided guidance and support to clients in need of assistance with daily living skills.
Conducted intakes of new clients and developed individualized treatment plans based on their needs.
Collaborated with community organizations and other mental health professionals to provide comprehensive care for clients.
Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
Performed regular room checks for cleanliness standards as well as security purposes.
Enforced rules and regulations for smooth and orderly operation of residential programs.
Security Guard
Allied Universal
New York, NY
05.2023 - 08.2023
Conducted daily security patrols of assigned areas.
Assisted with searches of personnel, vehicles, packages.
Responded to alarms, emergencies, and disturbances.
Completed incident reports regarding violations of policies or procedures.
Secured personnel and premises by inspecting buildings and patrolling property.
SENIOR GROUP LEADER
Phipps Neighborhood
New York
10.2022 - 04.2023
Directed new projects through feasibility, development, and launch.
Maintained a positive and encouraging attitude to motivate group members to achieve their goals.
Developed lesson plans for imparting valuable spiritual knowledge and viewpoints.
Communicated with parents regarding student behavior and progress.
Followed safety and security protocols to protect children and foster learning.
Created educational plays, skits and programs for children to perform.
CUSTOMER SERVICE REPRESENTATIVE
Global Contact Services
Long Island City, NY
10.2021 - 04.2022
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up
Met customer call guidelines for service levels, handle time, and productivity.
SALES REPRESENTATIVE
PTM Marketing And Consulting
The Bronx, NY
06.2018 - 09.2018
Increased sales by offering advice on purchases and promoting additional products
Achieved monthly sales goals by promoting product benefits and enrolling new clients
Retained excellent client satisfaction ratings through outstanding service delivery
Trained and mentored new sales representatives
Developed and delivered engaging sales presentations to convey product benefits
Attended advanced training sessions and conferences to increase product knowledge and productivity
Implemented brand marketing and sales campaigns
Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
Education
GED -
Children's Aid Society
The Bronx, NY
01.2019
Skills
Calm And Professional Under Pressure
Team Building
Multitasking Abilities
Excellent Communication
Attention To Detail
Flexible And Adaptable
Efficient And Detail-Oriented
Event Planning
Staff Management
Customer Satisfaction
Patrolling
Personal Security
Timeline
Security Guard
Watch Guard 247
12.2023 - 09.2024
Personal Shopper
FreshDirect
09.2023 - 12.2023
Security Guard
Allied Universal
05.2023 - 08.2023
Residential Counselor
Equillium
04.2023 - 09.2023
Warehouse Operator
UPS
11.2022 - 12.2023
SENIOR GROUP LEADER
Phipps Neighborhood
10.2022 - 04.2023
CUSTOMER SERVICE REPRESENTATIVE
Global Contact Services
10.2021 - 04.2022
SALES REPRESENTATIVE
PTM Marketing And Consulting
06.2018 - 09.2018
GED -
Children's Aid Society
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