Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sara Monsalve

Coral Gables,FL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Passionate about fashion, sales and marketing. Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.

Overview

9
9
years of professional experience

Work History

Sales Associate

Eden Park USA
10.2023 - Current
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Built relationships with customers to encourage repeat business.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
  • Contributed to event marketing, sales and brand promotion.
  • Built diverse and consistent sales portfolio.
  • Implemented innovative digital marketing techniques to enhance the overall effectiveness of classified campaigns.
  • Devised leading-edge digital marketing, social media and SEO strategies.
  • Leveraged social media platforms and digital marketing tactics for increased brand awareness and lead generation.

Sales Associate

Lacoste- Miami Open
03.2024 - 04.2024
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Optimized venue logistics for smooth event flow and positive attendee feedback.
  • Coordinated with vendors to ensure timely delivery and setup of materials for successful events.
  • Assisted in planning and executing memorable events that met client objectives and exceeded expectations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Lead Spa Coordinator

Joseph Anthony Spa And Retreat
01.2023 - 10.2023
  • Greeted spa guests warmly to create positive first impression of establishment.
  • Maintained front desk workstation by keeping it clean and organized.
  • Oversaw upkeep of entire facility and notified maintenance for service repairs.
  • Maximized efficiency through time management and staff supervision to boost productivity.
  • Coordinated staff training to ensure consistent delivery of high-quality services across all team members.
  • Resolved guest concerns promptly and professionally, promoting positive customer relations.
  • Collaborated with management to develop new service offerings, driving revenue growth.

Fashion Blogger

Sarahmonsalve.com
01.2016 - Current
  • Posted regularly on blog and other social media outlets to increase retention, acquisition rates and levels of engagement with blog.
  • Researched creative topics to write, edit and create layouts for new articles and features.
  • Published regular articles to the blog.
  • Established partnerships with fashion brands to promote their products on the blog and social media channels.
  • Attended industry events such as Fashion Week, networking with designers and influencers to build relationships within the industry.
  • Researched current fashion trends to create relevant and timely content for readers.
  • Provided personal styling advice to readers via email or social media platforms upon request.
  • Implemented SEO strategies to optimize web content for search engines.
  • Enhanced online presence by consistently producing high-quality, engaging fashion content for the blog.
  • Generated revenue through sponsored posts, affiliate marketing, and collaborations with fashion retailers.
  • Increased social media following through strategic content creation and regular interaction with followers.
  • Directed traffic growth strategies, SEO, content distribution, email marketing, and trackbacks.
  • Increased website traffic by implementing search engine optimization strategies and keyword research.
  • Utilized Google Analytics to set up, monitor and analyze content success and identify opportunities for content improvement.
  • Optimized digital marketing channels such as social media, email campaigns, and online advertising to increase lead generation and conversion rates.
  • Contributed to the development of creative visual assets for use in both print and digital marketing materials.
  • Conducted regular keyword research to maintain relevancy in search engine rankings while staying ahead of competitors'' tactics.

Education

Personal Shopper And Stylist - Fashion Merchandising

Conde Nast College
Spain
05.2020

Some College (No Degree) - Communications

Universidad Interamericana De Panama
Panama

Certificate - Marketing

Instituto Tecnológico Pereira
Colombia
09.2013

Some College (No Degree) - Law (Pre-Law)

Fundación Universitaria Del Área Andina
Colombia

Skills

  • Social Media Platforms
  • Interpersonal Communication Skills
  • Digital Marketing
  • Retail Store Operations
  • Personal Shopping
  • Team Collaboration
  • Critical Thinking
  • Luxury Retail
  • TikTok Marketing
  • Marketing and Sales Strategies
  • Marketing and selling
  • Social Media Marketing
  • Keyword Research

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Sales Associate

Lacoste- Miami Open
03.2024 - 04.2024

Sales Associate

Eden Park USA
10.2023 - Current

Lead Spa Coordinator

Joseph Anthony Spa And Retreat
01.2023 - 10.2023

Fashion Blogger

Sarahmonsalve.com
01.2016 - Current

Personal Shopper And Stylist - Fashion Merchandising

Conde Nast College

Some College (No Degree) - Communications

Universidad Interamericana De Panama

Certificate - Marketing

Instituto Tecnológico Pereira

Some College (No Degree) - Law (Pre-Law)

Fundación Universitaria Del Área Andina

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Sara Monsalve