Kristynn Urias
Houston,TX
Summary
Detail-oriented and highly motivated administrative and customer service professional with extensive experience in office management, scheduling, client relations, and operations support. Proven ability to thrive in fast-paced environments while maintaining professionalism, organization, and strong communication skills. Experienced in training staff, managing appointments, handling financial processes, and supporting daily business operations. Entrepreneurial background demonstrates initiative, reliability, and leadership. Bilingual with the ability to connect effectively with individuals from diverse backgrounds and cultures.
Overview
12
12
years of professional experience
Work History
Independent Nail Artist / Salon Owner
Chosen Nails
Chicago, IL
08.2018 - Current
- Own and operate a nail salon business while providing excellent customer service.
- Schedule appointments and maintain client relationships.
- Manage inventory, finances, invoicing, and daily operations.
- Maintain a clean, organized, and welcoming environment for clients.
- Build and retain a loyal customer base through professionalism and attention to detail.
Front Office Assistant / Traveling Office Manager
Bosley
Chicago, IL
12.2021 - 01.2025
- Managed daily front office operations in a fast-paced medical office environment.
- Scheduled patient procedures and maintained appointment calendars.
- Processed invoices, account adjustments, and financial batch uploads accurately.
- Responded professionally to emails, phone calls, and customer inquiries.
- Trained and supported new employees during onboarding and daily operations.
- Maintained office organization and ensured operational needs were met.
- Traveled to multiple office locations to provide coverage and assist with employee training.
- Prepared and maintained daily availability reports using Excel.
Chef
The Cheesecake Factory
Chicago, IL
04.2016 - 01.2018
- Worked efficiently in a high-volume, fast-paced kitchen environment.
- Prepared food while maintaining quality and cleanliness standards.
- Restocked and organized kitchen stations to support smooth daily operations.
- Collaborated with team members to ensure timely service.
Concierge Representative
Lake City at 2550
Chicago, IL
02.2014 - 03.2016
- Greeted and assisted residents with inquiries and service requests.
- Coordinated logistics for events and activities within the community.
- Managed reservations for amenities, ensuring accurate scheduling.
- Collaborated with maintenance staff to address resident concerns promptly.
- Assisted residents with scheduling appointments and event inquiries.
- Responded to resident questions via phone and email professionally and efficiently.
- Performed data entry and maintained accurate records.
Skills
Strong interpersonal and communication skills
Goal-oriented and dependable team player
Quick learner with strong attention to detail
Organized, teachable, and adaptable
Excellent multitasking abilities
Patient, professional, and customer-focused
Able to work independently and collaboratively
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Front Office Assistant / Traveling Office Manager
Bosley
12.2021 - 01.2025
Independent Nail Artist / Salon Owner
Chosen Nails
08.2018 - Current
Chef
The Cheesecake Factory
04.2016 - 01.2018
Concierge Representative
Lake City at 2550
02.2014 - 03.2016