Summary

Overview

Work History

Education

Skills

Clinical Experience

Timeline

Maria-Christy Nguyen

Nursing Student

Lansing,MI

Summary

Compassionate individual, seeking a nurse externship and future graduate RN position in a work environment that values health and wellness, and is a leader in research and patient care. I am looking to exemplify my interpersonal skills to provide the highest level of patient care, while continuing to learn and further my education.

Overview

years of professional experience

years of post-secondary education

Work History

Medical Assistant

Allergy & Asthma Center Of Mid Michigan

Lansing , MI

2018.04 - Current

Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Documented vital signs and health history for patients in clinic and hospital environments.
Obtained pre- and post-treatment vital signs and weight.
Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Completed clinical procedures and gathered patient data for interpretation by physician.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Called and faxed pharmacies to submit prescriptions and refills.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Taught patients about medications, procedures and care plan instructions.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Obtained client medical history, medication information, symptoms and allergies.

Pharmacy Technician

Kroger's Pharmacy

Holt , MI

2018.08 - 2020.08

Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Resolved non-routine issues like third-party billing, computer system and customer service issues.
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
Communicated instructions to patients or caregivers about proper use and storage of drugs.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.

Receptionist

National Center For Pavement Preservation

Lansing , Michigan

2015.05 - 2016.08

Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.
Managed multiple tasks and met time-sensitive deadlines.
Received and routed business correspondence to correct departments and staff members.
Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
Coordinated travel accommodations, agenda, and transportation for staff and out-of-town visitors.
Scheduled and confirmed appointments and meetings for senior management team.
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.

Education

Bachelor of Science - Nursing

Madonna University

Livonia, MI

2021.01 - Current

Bachelor of Science - Biological Laboratory Diagnostics

Michigan State University

East Lansing, MI

2014.08 - 2018.05

High School Diploma -

Holt Senior High School

Holt, MI

2010.08 - 2014.05