Summary
Overview
Work History
Education
Skills
Clinical Experience
Timeline
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Maria-Christy Nguyen

Nursing Student
Lansing,MI

Summary

Compassionate individual, seeking a nurse externship and future graduate RN position in a work environment that values health and wellness, and is a leader in research and patient care. I am looking to exemplify my interpersonal skills to provide the highest level of patient care, while continuing to learn and further my education.

Overview

7
7
years of professional experience
9
9
years of post-secondary education

Work History

Medical Assistant

Allergy & Asthma Center Of Mid Michigan
Lansing, MI
04.2018 - Current
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Obtained pre- and post-treatment vital signs and weight.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Taught patients about medications, procedures and care plan instructions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained client medical history, medication information, symptoms and allergies.

Pharmacy Technician

Kroger's Pharmacy
Holt, MI
08.2018 - 08.2020
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.

Receptionist

National Center For Pavement Preservation
Lansing, Michigan
05.2015 - 08.2016
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Received and routed business correspondence to correct departments and staff members.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
  • Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
  • Coordinated travel accommodations, agenda, and transportation for staff and out-of-town visitors.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.

Education

Bachelor of Science - Nursing

Madonna University
Livonia, MI
01.2021 - Current

Bachelor of Science - Biological Laboratory Diagnostics

Michigan State University
East Lansing, MI
08.2014 - 05.2018

High School Diploma -

Holt Senior High School
Holt, MI
08.2010 - 05.2014

Skills

EMR / EHR

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Clinical Experience

Ascension Providence Southfield Hospital

  • Step-down rehabilitation unit
  • Preformed patient centered care
  • Handed out medications on time and with accuracy
  • Preformed basic hygiene needs for patients
  • Inserted foleys and emptied catheter bags

Ascension Macomb-Oakland Hospital

  • Placed on a fast paced medical-surgical unit
  • Balanced answering call lights for a 30 bed unit
  • Was able to observe catheterization lab procedures
  • Managed 2 patients while assisting in call lights for the unit

DMC Hutzel Women's Hospital

  • Able to follow from triage to post-partum care
  • Observed both vaginal and caesaren section births

Timeline

Bachelor of Science - Nursing

Madonna University
01.2021 - Current

Pharmacy Technician

Kroger's Pharmacy
08.2018 - 08.2020

Medical Assistant

Allergy & Asthma Center Of Mid Michigan
04.2018 - Current

Receptionist

National Center For Pavement Preservation
05.2015 - 08.2016

Bachelor of Science - Biological Laboratory Diagnostics

Michigan State University
08.2014 - 05.2018

High School Diploma -

Holt Senior High School
08.2010 - 05.2014

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