Maria-Christy Nguyen
Nursing Student
Lansing,MI
Summary
Compassionate individual, seeking a nurse externship and future graduate RN position in a work environment that values health and wellness, and is a leader in research and patient care. I am looking to exemplify my interpersonal skills to provide the highest level of patient care, while continuing to learn and further my education.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
Work History
Medical Assistant
Allergy & Asthma Center Of Mid Michigan
Lansing, MI
04.2018 - Current
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Obtained pre- and post-treatment vital signs and weight.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Taught patients about medications, procedures and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained client medical history, medication information, symptoms and allergies.
Pharmacy Technician
Kroger's Pharmacy
Holt, MI
08.2018 - 08.2020
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
Receptionist
National Center For Pavement Preservation
Lansing, Michigan
05.2015 - 08.2016
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Received and routed business correspondence to correct departments and staff members.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
- Coordinated travel accommodations, agenda, and transportation for staff and out-of-town visitors.
- Scheduled and confirmed appointments and meetings for senior management team.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Education
Bachelor of Science - Nursing
Madonna University
Livonia, MI 01.2021 - Current
Bachelor of Science - Biological Laboratory Diagnostics
Michigan State University
East Lansing, MI 08.2014 - 05.2018
High School Diploma -
Holt Senior High School
Holt, MI 08.2010 - 05.2014
Skills
EMR / EHR
Compassionate caregiver
Respiratory therapy functions
Medical Records Management
Ambulating and repositioning patients
Assisting with physical exams
Clinical Experience
Ascension Providence Southfield Hospital
- Step-down rehabilitation unit
- Preformed patient centered care
- Handed out medications on time and with accuracy
- Preformed basic hygiene needs for patients
- Inserted foleys and emptied catheter bags
Ascension Macomb-Oakland Hospital
- Placed on a fast paced medical-surgical unit
- Balanced answering call lights for a 30 bed unit
- Was able to observe catheterization lab procedures
- Managed 2 patients while assisting in call lights for the unit
DMC Hutzel Women's Hospital
- Able to follow from triage to post-partum care
- Observed both vaginal and caesaren section births
Timeline
Bachelor of Science - Nursing
Madonna University
01.2021 - Current
Pharmacy Technician
Kroger's Pharmacy
08.2018 - 08.2020
Medical Assistant
Allergy & Asthma Center Of Mid Michigan
04.2018 - Current
Receptionist
National Center For Pavement Preservation
05.2015 - 08.2016
Bachelor of Science - Biological Laboratory Diagnostics
Michigan State University
08.2014 - 05.2018
High School Diploma -
Holt Senior High School
08.2010 - 05.2014