Graham Jeffrey Frazier
Tampa,FL
Summary
Dynamic Sales Manager with a proven track record at EcoShield Pest Control, excelling in strategic planning and performance management. Skilled in building relationships and training sales teams, I generated over $1M in personal revenue and led teams to achieve $5M+ in sales. Expert in complex problem-solving and sales strategy development.
Overview
7
7
years of professional experience
Work History
Logistics Coordinator
Total Quality Logistics Inc.
Tampa, FL
04.2024 - 09.2024
- Provided customer service by responding promptly to inquiries and resolving any issues that arose.
- Determined shipping methods and prepared bills of lading, invoices and other shipping documents.
- Provided excellent customer service by resolving issues related to shipment discrepancies.
- Developed relationships with freight carriers to negotiate competitive rates and services.
- Followed company policies and procedures for handling hazardous materials.
- Checked import and export documentation to determine cargo contents.
- Quoted potential customers on price of freight brokerage.
- Tracked shipment progress using GPS technology or other tracking systems.
Sales Manager
EcoShield Pest Control
Salt Lake City, UT
09.2018 - 01.2024
- Managed daily operations of sales department, including supervision of staff members.
- Created comprehensive sales plans to meet team and revenue targets.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Produced in excess of $1,000,000 in personal new revenue while also managing multiple sales teams with more than $5,000,000 in new revenue.
- Created and maintained sales environment to support business objectives.
- Analyzed business and sales targets using critical problem-solving skills.
- Conducted regular team sessions focusing on advancing employees' customer service abilities and career development.
Door-to-Door Sales Representative
EcoShield Pest Control
Salt Lake City, UT
01.2018 - 09.2018
- Developed a rapport with potential customers by engaging in friendly conversation.
- Provided detailed information about the products being sold and answered customer questions.
- Maintained up-to-date knowledge on new products and services available for sale.
- Explained the benefits of purchasing the product compared to competitors' offerings.
- Explained products and prices to customers, demonstrating use of products.
- Attended weekly team meetings to discuss sales strategies and targets.
- Handled customer complaints efficiently while preserving positive relationships.
Education
High School Diploma -
Laramie High School
Laramie05-2016
Some College (No Degree) - Architectural Engineering
University of Wyoming
Laramie, WYSkills
- Performance Management
- Strategic Planning
- Sales team training
- Rapport and relationship building
- Sales expertise
- Complex Problem-Solving
Timeline
Logistics Coordinator
Total Quality Logistics Inc.
04.2024 - 09.2024
Sales Manager
EcoShield Pest Control
09.2018 - 01.2024
Door-to-Door Sales Representative
EcoShield Pest Control
01.2018 - 09.2018
High School Diploma -
Laramie High School
Some College (No Degree) - Architectural Engineering
University of Wyoming
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