Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Jordan Ware

Charlotte,North Carolina

Summary

Experienced and adaptable professional with 14 years in restaurant and retail management, encompassing roles as a Server and Shift Manager. Skilled in cash handling, inventory management, and implementing process improvements. Dedicated to fostering customer loyalty and optimizing sales through strategic merchandising. Eager to leverage my diverse skill set and business management education to excel as a Bank Manager, bringing a strong foundation in leadership and operational oversight to drive success in a new industry.

Overview

13
13
years of professional experience

Work History

Server

Waffle House
12.2011 - 07.2024
  • Gained comprehensive management experience in restaurant operations, collaborating with leadership to reduce food costs from 31.2% to 23% by minimizing waste and boosting sales. Delivered exceptional customer service during peak hours, provided tailored menu recommendations, and ensured compliance with food safety regulations. Accurately handled cash transactions, maintained cleanliness standards, and promptly resolved customer concerns to enhance the dining experience.

Shift Manager

Dollar General
01.2018 - 04.2019
  • Managed retail store operations, including cash handling, inventory management, and opening/closing procedures. Optimized sales through strategic merchandising and scheduling to balance peak coverage and labor costs. Strengthened customer loyalty with exceptional service and resolved escalated issues professionally. Streamlined workflows to enhance efficiency and team productivity.

Education

Bachelor's degree - Business Management

University of South Carolina Aiken
Aiken, SC
06-2026

Associate's degree - Business Management

Central Carolina Technical College
Sumter, SC
08-2024

Skills

  • Shift Management
  • Leadership
  • Cash Handling
  • Strong work ethic
  • Exceptional customer service

Personal Information

Authorized to work in the US for any employer

Timeline

Shift Manager

Dollar General
01.2018 - 04.2019

Server

Waffle House
12.2011 - 07.2024

Bachelor's degree - Business Management

University of South Carolina Aiken

Associate's degree - Business Management

Central Carolina Technical College
Jordan Ware