Georgia Mercer

• Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
• Recorded accurate data during session of programs run with the client to ensure therapeutical integrity and monitor client progress.
• Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
• Collaborated with multidisciplinary team members for comprehensive treatment planning and optimal outcomes.
• Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.

• Organized parts storage and stocked inventory according to established guidelines.
• Collaborated with vehicle technicians and parts suppliers to obtain satisfactory quality parts in a timely manner.
• Maintained clean and neat parts counter and sales floor.
• Researched vehicles and parts using online catalogs or working with various vendors over the phone.
• Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
• Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.

• Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
• Store food in designated containers and storage areas to prevent spoilage.
• Wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving.
• Carry trays of food up a flight of stairs to be served in the dining room above the kitchen.
• Collaborated well with other food runners to deliver orders accurately.

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
• Answer telephone calls and respond to inquiries or transfer calls.
• Inspect dining and serving areas to ensure cleanliness and proper setup.
• Assist with preparing and serving food and beverages.

• Transported residents to and from appointments and other activities to encourage mobility.
• Collaborated with patient, family, and supervisor to provide exceptional care and develop life skills.
• Report to supervisors, verbally or in writing, on patients' progress, attitudes, attendance, and accomplishments
• Encourage patients and attend to their physical needs to facilitate the attainment of therapeutic goals.
• Supervised and assisted residents with grooming, personal hygiene, meal planning and housekeeping to promote activities of daily living.
• Instruct patients and families in work, social, and living skills, the care and use of adaptive equipment, and other skills to facilitate home and work adjustment to disability.

• Accept payment from customers, and make change as necessary.

• Clean and organize eating, service, and kitchen areas.

• Notify kitchen personnel of shortages or special orders. Communicate with customers regarding orders, comments, and complaints.

• Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags.

• Perform personnel activities such as supervising and training employees.

• Monitor and order supplies or food items and restock as necessary to maintain inventory.

• Plan, prepare, and deliver meals to individuals with special dietary needs.