Suesette Swanigan
Uber, Lyft
San Antonio,TX
1
Certification
13
years of professional experience
Offering excellent organizational abilities and commitment to learning and development in medical claims environment. Brings keen ability to grasp complex billing procedures and familiarity with healthcare regulations. Ready to use and develop analytical and problem-solving skills in Medical Claims Specialist role.
Work History
Independent Contractor
9 Years 9 Months- Delivered exceptional customer service in high-demand environments, enhancing rider satisfaction and retention.
- Navigated multiple platforms to optimize route efficiency and reduce wait times for passengers.
Sr Admin Data Entry
2 Months- Processed over 150 tasks daily with a 99% accuracy rate, contributing to the team's quarterly awards.
- Verified and maintained critical data in company systems, reducing errors and ensuring compliance with HIPAA/PHI standards.
- Collaborated with internal teams to resolve data discrepancies and improve workflow efficiency.
- Remote
Medical Claims
11 Months- Verified and corrected coding discrepancies (ICD-10, ICD-9) to support accurate insurance billing and reimbursement.
- Communicated with insurance providers to resolve payment issues and claim discrepancies.
- Maintained detailed and organized documentation to support billing processes.
Tech 1, Tech II, Senior Admin Research
3 Years 4 Months- Entered and verified client data with high accuracy, ensuring complete and compliant application records.
- Reviewed and validated documentation, identifying and correcting discrepancies to prevent processing delays.
- Generated and organized digital records, improving document accessibility and workflow efficiency.
Education
Associates - Business
Skills
Data entry and High-Volume Processing
Invoice Review and Verification
Accounts Payable Support
Medical Billing & Coding (ICD-9/ICD-10)
Document & Records Management
Microsoft Excel
Word
and Data Systems
Data Accuracy & Quality Control
Medical claims processing
Certification
- Pharmacy Technician, Bryan University 2026
- Medical Coding and Billing, College of Healthcare Professionals
- Pharmacy Technician Trainee, #333931
Timeline
Sr Admin Data Entry
MMC Group, Maximus
06.2023 - 08.2023Read More
Medical Claims
Xcel Medical Solutions
01.2022 - 12.2022Read More
Independent Contractor
Uber, Lyft
10.2016 - CurrentRead More
Tech 1, Tech II, Senior Admin Research
Capital Source Corporation, Maximus
12.2013 - 04.2017Read More
University of Phoenix
Associates from Business
Read More