Summary
Overview
Work History
Education
Skills
Education and Training
Experience
Certification
Languages
Work Availability
Work Preference
Timeline
Generic

Eloisa Tavares Goncalves

Brockton,MA

Summary

Reliable [Desired Position] with background in providing compassionate care and support to individuals in need. Assisted clients with daily living activities and light housekeeping tasks, ensuring clean and safe environment. Demonstrated patience and strong communication skills in managing client needs and fostering positive relationships.

Professional caregiver with proven track record of delivering high-quality care and support to clients. Known for strong focus on team collaboration and achieving results, ensuring seamless and efficient caregiving experience. Recognized for adaptability and reliability in meeting changing needs and maintaining positive environment.

Professional and experienced homemaker aide ready to provide outstanding support services. Skilled in household management, meal preparation, and personal care. Strong focus on teamwork and achieving results. Reliable and adaptable, ensuring efficient assistance in dynamic environments.

Experienced with assisting clients in daily living activities, ensuring comfort and safety. Utilizes effective communication and organizational skills to provide personalized care and maintain orderly environments. Knowledge of fostering positive relationships and adapting to diverse client needs.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Homemaker Aide

Associate Home Care
01.2024 - Current
  • Addressed client household needs with meal preparation, housekeeping and transportation.
  • Completed dusting, washing dishes, laundry, and vacuuming for patients.
  • Provided companionship and emotional support to enhance mood and quality of life.
  • Organized medical appointments and coordinated transportation services to encourage adherence to prescribed treatment plans.

Cooking and Food Prep

Sodexo Dining
08.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.

Custodian

Sj Services
12.2022 - 09.2023
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Moved furniture for cleaning and set up for special events.
  • Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
  • Collaborated with other custodial staff to complete larger projects efficiently and effectively.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.

Kitchen Worker

McDonald's
02.2021 - 04.2021
  • Re-stocked, organized and arranged service and food stations.
  • Restocked pantry with nonperishable food items to prevent stock from running low.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Learned other teammates' work tasks to train as backup.
  • Expedited orders efficiently during high volume shifts, ensuring prompt delivery of dishes without sacrificing quality or presentation standards.
  • Demonstrated versatility in culinary skills, assisting in various stations such as grill, fryer, or sauté as needed.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Complied with all federal, state, and local regulations governing safe food handling practices within the kitchen environment.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Delivered consistent meal quality by following standardized recipes and portion control protocols.
  • Assisted in menu planning and development, incorporating diverse flavors and techniques to create innovative and appealing dishes for customers.

Manufacturing Production of Foods

Bread Emterprises
07.2020 - 01.2021
  • Lifted heavy loads regularly to efficiently move raw materials, assemblies and completed products.
  • Read measuring tapes to 32nd to avoid errors and minimize rework or materials loss.
  • Supported production quality standards by regularly testing and verifying production processes.
  • Supported production by handling parts, rigs and jigs with precise care.
  • Met daily production goals by working efficiently and collaboratively to handle [Number] builds per hour.
  • Practiced safe and hazard-free work environments in line with company standards.
  • Documented discussion points and minutes for product-related findings to present to stakeholders.
  • Initiated discussion with production department to improve tools, workflow and analytical processes.

Supervisor

lapes Dryclean
01.2018 - 01.2020
  • Established and enforced clear goals to keep employees working collaboratively.
  • Complied with company policies, objectives and communication goals.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Created training manual for all employees to use as reference guide.
  • Provided ongoing training to address staff needs.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Developed position rotation to support continuous improvement and operator development.

House Cleaner

LU cleaner
05.2018 - 11.2019
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to eliminate daily germs and keep families healthy.
  • Laundered bedding and made beds to minimize wrinkles in sheets and keep pillows fluffed.
  • Checked and changed linens and washed and dried dishes to maintain orderly homes.
  • Used proper chemicals and cleaning materials to optimal dilution according to client requests.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.

Pizza Cashier

jBk Management,llC
07.2015 - 06.2017
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Resolved issues with cash registers, card scanners and printers.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.

Education

CNA: Home Aide

Edu Healthcare
04-2024

Level 3 -

Adult Learn Center
07.2021

High School Diploma -

Liceu Domingos Ranos
06.2003

Skills

  • Temperature control
  • Safe food handling
  • Food preparation
  • Salad preparation
  • Cooking equipment maintenance
  • Effective customer communication
  • Trash removal
  • Utensil and appliance cleaning
  • Pantry organization
  • Team contribution
  • Proper storage and preservation
  • [Type] preparation technique
  • Patient care
  • Basic cooking
  • Hygiene protocols
  • Time management
  • Compassionate communication
  • Team collaboration
  • Problem solving
  • Conflict resolution
  • Transportation assistance
  • Emotional support
  • Personal hygiene assistance
  • Pet care
  • Compassionate caregiving
  • Meal preparation
  • Grocery shopping
  • Laundry management
  • Activity planning

Education and Training

other,true,other

Experience

[],["Maids and Housekeeping Cleaners"],["Managers, All Other"],[],["Food Preparation Workers"]

Certification

  • First Aid Certification - American Red Cross.
  • Certified Senior Advisor (CSA) - Society of Certified Senior Advisors.
  • Basic Life Support (BLS) Certification - American Heart Association.
  • [State] Driver's License

Languages

English
Limited Working
Portuguese
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Timeline

Homemaker Aide

Associate Home Care
01.2024 - Current

Cooking and Food Prep

Sodexo Dining
08.2023 - Current

Custodian

Sj Services
12.2022 - 09.2023

Kitchen Worker

McDonald's
02.2021 - 04.2021

Manufacturing Production of Foods

Bread Emterprises
07.2020 - 01.2021

House Cleaner

LU cleaner
05.2018 - 11.2019

Supervisor

lapes Dryclean
01.2018 - 01.2020

Pizza Cashier

jBk Management,llC
07.2015 - 06.2017

High School Diploma -

Liceu Domingos Ranos

CNA: Home Aide

Edu Healthcare

Level 3 -

Adult Learn Center

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Eloisa Tavares Goncalves