Madison Kayser
Lancaster ,CA
Summary
I am an efficient office assistant with 2 1/2 years of experience handling high volume calls and challenging in person questions. I am diligent and respectful when working with colleagues and customers, I am timely on planned work days, flexible and have high work ethic, I am proficient with tools such as Excel, Outlook and many Google-typed documents. I am always open to new ideas and suggestions and consider myself a team player. I tend to excel in multitasking and time management, and I am dedicated to providing everyone I meet with a memorable experience.
Overview
2
2
years of professional experience
Work History
Veterinarian Care Assistant
Antelope Valley Animal Hospital
01.2023 - Current
- Answered customer inquiries and provided accurate information regarding prouducts and services.
- Assisted Veternarians in examining, diagnosing, and treating animals for various illnesses and injuries.
- Maintained detailed records of customer interactions, transactions, and comments for future references.
- Directed team members on approiate actions to take when managment was unavailable.
Office Assistant
Antelope Valley College
06.2022 - 12.2022
- Answered incoming phone calls in a professional manner and direceted callers to the appropiate personnel.
- Greeted visitors, determined their needs, and directed them to the appropiate location/ personnel.
- Monitored calendars and scheduled appointments based on availability and established load limits.
Education
Bachelors - Business Administration
California State University of Bakersfield
Bakersfield05-2025
Associates - Business Administration
Antelope Valley College
Lancaster 12-2023
Associates - Liberal Arts And Science: Arts And Humanities
Antelope Valley College
Lancaster 12-2023
Skills
- Scheduling
- Leadership/Communication
- Customer Service
- Call Handling
- Clerical Support
Timeline
Veterinarian Care Assistant
Antelope Valley Animal Hospital
01.2023 - Current
Office Assistant
Antelope Valley College
06.2022 - 12.2022
Bachelors - Business Administration
California State University of Bakersfield
Associates - Business Administration
Antelope Valley College
Associates - Liberal Arts And Science: Arts And Humanities
Antelope Valley College
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