Driven and ambitious college student eager to gain practical experience in the field of public relations. Looking to leverage educational background and apply it to real-world scenarios in hopes of contributing to the success of a dynamic PR team.
Overview
8
8
years of professional experience
Work History
Sales Associate
Quay Australia
03.2022 - Current
Engaged with customers to effectively build rapport and lasting relationships.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Prepared merchandise for sales floor by pricing or tagging.
Managed efficient cash register operations.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
Alex And Ani
04.2021 - 09.2021
Engaged with customers to effectively build rapport and lasting relationships.
Recommended complementary purchases to customers, increasing revenue.
Solved customer challenges by offering relevant products and services.
Curated social media posts on Instagram for promotions and product launches.
Built relationships with customers to encourage repeat business.
Food Runner /Restaurant Hostess
Lazy Dog Restaurant & Bar
08.2020 - 04.2021
Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
Collaborated well with other food runners to deliver orders accurately.
Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Collaborated with kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Hostess/Food Runner/To-Go Specialist
Olive Garden
03.2017 - 05.2019
Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Guest Services
Knott's Berry Farm
01.2016 - 02.2017
Provided guests with information on local attractions, restaurant and transportation services to enhance stay.
Resolved guest concerns professionally, demonstrating empathy and commitment to exceeding expectations.
Promoted park offerings by communicating special events, promotions, and show schedules to guests.
Education
Bachelor of Arts - Communications
California State University, Fullerton
Fullerton, CA
08.2024
Associate of Arts - Communications And Media Studies
Cypress College
Cypress, CA
05.2022
Timeline
Sales Associate
Quay Australia
03.2022 - Current
Sales Associate
Alex And Ani
04.2021 - 09.2021
Food Runner /Restaurant Hostess
Lazy Dog Restaurant & Bar
08.2020 - 04.2021
Hostess/Food Runner/To-Go Specialist
Olive Garden
03.2017 - 05.2019
Guest Services
Knott's Berry Farm
01.2016 - 02.2017
Bachelor of Arts - Communications
California State University, Fullerton
Associate of Arts - Communications And Media Studies