BENJAMIN E. TEABOUT
Haw River,NC
Summary
To obtain a role as Project Manager leaning on past experience in leadership, building and maintaining key relationships, and problem solving skills to deliver on sales/operations deliverables while providing an excellent customer experience to both internal and external stakeholders.
Overview
9
9
years of professional experience
Work History
Territory Manager
T-Mobile
01.2021 - 03.2023
- Build and maintain key partnerships within T-Mobile and TPR channel at multiple levels while delivering on sales objectives
- Analyze reporting in Power BI to understand and discuss trends
- Responsible for store visits to asses daily store operations and customer interactions, attending weekly, monthly, quarterly meetings with the dealers, sales training, coaching, developing store leadership, and working closely with the dealer partners to align on messaging
- Maintain key relationship with cross functional groups both internal and external to T-Mobile to improve efficiency in the field
- Developed a How to Win deck for my team to be able to better perform job duties in location
Small Business Supervisor/Channel Manager/Retail Development Manager
Sprint/T-Mobile
08.2016 - 01.2021
- Provide direction, training, and coordination with multiple districts/stores to drive small business accounts in Sprint retail locations
- Responsible for strategic KPI target attainment, reviewed monthly & quarterly
- Provide exceptional customer service to internal and external customers
- Responsible for business sales projections each month
- Work across functional departments in matrix environment to achieve continuity and drive partnerships
- Exceeded quota in 18 of past 18 months
- Consistently ranked in Top 20% of Channel Managers
Field Sales Manager
Comcast Business
05.2014 - 07.2016
- Responsible for recruiting, hiring, and development of Account Executives
- Drive field sales activity to achieve team and regional budgets
- Provide exceptional customer service to internal and external customers
Education
BBA - Marketing
University of Louisiana
2004
Skills
- KEY COMPETENCIES
- Build/Maintain Key Relationships
- Detail Oriented
- Problem Solver
- Strategic Planning
- Deliver Excellent Customer Experience
- Communication Skills (Phone, Email, MSO365, Zoom, WebEx)
- Multi-Unit Leadership
Accomplishments
- Participate in Market Development/Project Management meetings to help identify market growth opportunity
- Coach and develop Account Executives in the field and via 1:1s
- Responsible for Monthly and Quarterly business presentations to region, division, and corporate HQ
- Work across functional departments in matrix environment to achieve continuity and drive partnerships
- Helped to develop a Monthly Business Review for individual contributors to enhance their business acumen and presentation skills
- Led team through M&A change (Comcast/Time Warner Cable; Greatland Connections)
Additional Information
- 2
Timeline
Territory Manager
T-Mobile
01.2021 - 03.2023
Small Business Supervisor/Channel Manager/Retail Development Manager
Sprint/T-Mobile
08.2016 - 01.2021
Field Sales Manager
Comcast Business
05.2014 - 07.2016
BBA - Marketing
University of Louisiana
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