Michelle Ishmael
Dallas,TX
Summary
Experienced Office Management and Administration Professional supporting senior school administration while optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist that blends advanced organizational and technical acumen. Works effectively in ensuring operational and service excellence.
Overview
9
9
years of professional experience
Work History
Executive Assistant/Front Office Manager
St. Monica Catholic School
Dallas, TX
10.2016 - Current
- Built and maintained excellent relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Scheduled appointments and handled calenders for senior leadership.
- Performed clerical and administrative support duties.
- Participated in meetings, workshops and seminars to covey or gather information to perform functions.
- Exercised judgment within school policy guidelines to alleviate President and Principal's workload.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes.
- Researched, proposed and implemented vendor agreements to decrease costs and improve services.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Recorded new hires, transfers, terminations, changes in job classifications.
- Managed multiple calendars to strategically coordinate meetings, appointments and events.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Coordinated events and worked on ad hoc projects.
- Handled logistics, catering, and event planning for staff development.
Executive Assitant to Principal/School Secretary
Nichols Hills Elementary
Oklahoma City, OK
09.2011 - 03.2015
- Screened calls and emails and initiated actions to respond or direct messages for principal.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent parent relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Recorded new hires, transfers, terminations, changes in job classifications.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Processed student registrations and withdrawals
- Documented attendance, grades and test scores to update permanent records
Education
Undergraduate Study
Columbia College
Columbia, MOHigh School Diploma -
Central Visual And Performing Arts High School
St. Louis, MoSkills
- Honesty and Integrity
- Friendly and Relatable
- Adaptable and Resilient
- Multitasking and Prioritization
- Attention to Detail
- Documentation and Recordkeeping
- Google Workspace
- Database Maintenance
- Schedule Coordination
- Contracts and Vendor Agreements
- Inventory Oversight
Timeline
Executive Assistant/Front Office Manager
St. Monica Catholic School
10.2016 - Current
Executive Assitant to Principal/School Secretary
Nichols Hills Elementary
09.2011 - 03.2015
Undergraduate Study
Columbia College
High School Diploma -
Central Visual And Performing Arts High School
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