JOYCE PLATT
Levittown,Pa
Summary
Experienced professional seeking a challenging position to leverage expertise in organizational prowess and strong communication skills. Eager to contribute a proven track record of success in a dynamic work environment. Possesses a keen eye for detail and commitment to delivering exceptional results, confident in ability to make a significant impact within the organization.
Overview
40
40
years of professional experience
Work History
Admission Assistant
Princeton University Undergraduate Admission
11.2003 - 08.2025
- Responsible for complete processing of applicants folders
- Evaluates and prioritizes application material to meet appropriate deadlines
- Works with admission officers in the preparation and correspondence regarding school visits and recruitment and/or travel-related events
- Handle telephone inquiries from applicants, parents, and school personnel
- Open mail, scan mail, assign mail, meter outgoing mail
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
- Manage all calls when on duty
- Responsible for the last names of applicants beginning with K,L,N&O
- Supported admissions team in achieving enrollment goals with diligent application review and decision-making processes.
- Provided exceptional customer service when handling phone calls from prospective applicants seeking information about program offerings.
Mailroom Clerk
Princeton University Undergraduate Admission
08.2000 - 11.2003
- Receive, sort and distribute incoming mail, meter all outgoing mail
- Process requests for information from prospective students
- Answer all questions regarding admissions procedures and policies
- Provide additional support to Admission Assistant's and Admission Officers
- Fill in for receptionist as needed
Accounts Payable Trust Clerk
Cornerstone Family Services
08.1996 - 08.2000
- Company Overview: Formerly The Loewen Group
- Process trust invoices and remit trustee payments in a timely manner
- Respond to trustee telephone, fax, and e-mail inquiries
- Maintain records of all trust transactions
- Provide additional support to Accounts Payable and other Corporate departments
- Act as fill-in receptionist as needed
- Formerly The Loewen Group
Accounting Clerk
Allied Bond and Collection Agency
08.1993 - 08.1996
- Maintain contact with collectors and managers about consumer accounts
- Research payment histories and consumer credit accounts
- Input checks, particularly payments to Philadelphia Electric Company
- Perform additional data entry, xeroxing, faxing and filing duties
Secretary/Customer Service Representative
Steve's Bug Off Exterminating Company
08.1992 - 07.1993
- Schedule appointments for field service exterminators to visit customer homes
- Answer incoming customer relations calls
- Follow-up with customers to assure customer satisfaction
- Perform data entry, faxing, and filing duties
Retail Salesperson
JC Penney Outlet Store
09.1991 - 08.1992
- Provided customer service and support to a major retailer
- Assisted customers in the selection of retail merchandise and ensured good customer relations
- Responsible for handling cash and accounting of cash transactions
Cashier
Superfresh Supermarket
12.1990 - 09.1991
- Responsible for cashing in and out, accurate accounting of retail coupons, maintaining a clean work area, and assisting customers
Collator Specialist - Publications Department
Aydin Corporation, Computer and Monitor Division
05.1985 - 12.1989
- Responsible for photocopying government documentation
- Assembled technical bulletins and manuals for sales distribution, quarterly and annual reports, and engineering documentation
- Responsible for photocopying and accurate assembling of bid proposal documentation to meet critical deadlines
Data Entry Clerk - Drafting Department
Aydin Corporation, Computer and Monitor Division
11.1988 - 09.1989
- Reproduced blueprint, maintained schematic drawings and parts list files, and entered drafting/engineering data into the MIS computer system
Education
Graduate - Academic/Business Curriculum
GEORGE WASHINGTON HIGH SCHOOL
Philadelphia, PA06-1980
Skills
- Slate
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Internet Explorer
- Firefox
- Microsoft Edge
References
Available upon request
Timeline
Admission Assistant
Princeton University Undergraduate Admission
11.2003 - 08.2025
Mailroom Clerk
Princeton University Undergraduate Admission
08.2000 - 11.2003
Accounts Payable Trust Clerk
Cornerstone Family Services
08.1996 - 08.2000
Accounting Clerk
Allied Bond and Collection Agency
08.1993 - 08.1996
Secretary/Customer Service Representative
Steve's Bug Off Exterminating Company
08.1992 - 07.1993
Retail Salesperson
JC Penney Outlet Store
09.1991 - 08.1992
Cashier
Superfresh Supermarket
12.1990 - 09.1991
Data Entry Clerk - Drafting Department
Aydin Corporation, Computer and Monitor Division
11.1988 - 09.1989
Collator Specialist - Publications Department
Aydin Corporation, Computer and Monitor Division
05.1985 - 12.1989
Graduate - Academic/Business Curriculum
GEORGE WASHINGTON HIGH SCHOOL
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