Mario L. Franklin
Saint Francisville,AL
Summary
Dependable professional experienced in providing security and protection services in a variety of settings. Possesses a keen eye for detail and excellent problem-solving skills. Skilled at de-escalating potentially dangerous situations and upholding the highest standards of safety and security.
Overview
21
21
years of professional experience
Work History
Security Officer
Entergy River Bend
2024.05 - Current
- Improve overall security by conducting regular patrols and monitoring surveillance systems.
- Maintain a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Respond effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Ensure proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Provide excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Enhance security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Decrease instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Manage access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Prevent unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Middle School Special Education Teacher
West Feliciana Parish School Board
2018.02 - 2024.05
- Responsible for working with children who have disabilities, including cognitive, emotional, or physical disabilities at the middle school level
- Use various teaching methods to promote learning, including intensive individualized instruction, problem-solving assignments, and small group work
- Ensure appropriate accommodation is available in class and when a student needs to take a test
- Develop an Individualized Education Program (IEP) for each student
- Review IEP with the student’s parents, school administrators, and the student’s general education teachers
- Design and teach appropriate curriculum.
- Evaluated the effectiveness of curricular offerings within the special education program regularly, recommending changes as needed to optimize student achievement outcomes while adhering to state guidelines for content standards.
Area Supervisor
Sonic Drive
2017.01 - 2018.02
- Successfully handled the daily operating functions of 6 area stores
- Provided leadership, direction, and supported employees with the overall goal of ensuring the effective operation and success of the restaurant
- Demonstrated as well as enforced company policies, practices, and procedures
- Identified, evaluated, and responded appropriately to labor efficiency problems
- Ensured all restaurants meet or exceed Sonic Drive-Ins Operations and Quality Standards
- Performed visitation of each restaurant on a period basis to ensure staff understood strengths and developmental opportunities as they related to quality standards
- Ensured professional restaurant and team image through rigid adherence to restaurant cleanliness, uniforms, and appearance standards
- Was instrumental in creating ideas to improve business through the Local Store Marketing Department.
Area Supervisor
Sonic Drive
2014.08 - 2016.10
- Successfully handled the daily operating functions of 6 area stores
- Provided leadership, direction, and support to Sonic Drive-In’s managers with the overall goal of ensuring the effective operation and success of the company restaurants.
- Demonstrated as well as enforced company policies, practices, and procedures
- Identified, evaluated, and responded appropriately to labor efficiency problems
- Ensured all restaurants meet or exceed Sonic Drive-Ins Operations and Quality Standards
- Performed visitation of each restaurant on a period basis to ensure staff understood strengths and developmental opportunities as they related to quality standards
- Ensured professional restaurant and team image through rigid adherence to restaurant cleanliness, uniforms, and appearance standards
- Was instrumental in creating ideas to improve business through the Local Store Marketing Department.
Managing Partner
Sonic Drive
2003.06 - 2014.07
- Supervised employees, scheduled work hours, and resolved conflicts
- Successfully handled daily functions of the store
- Coordinated activities of workers engaged in keeping business records, collecting, and paying accounts, ordering and purchasing supplies
- Created ideas to improve business
- Was responsible for gathering all paperwork for new hires and submitting information to personnel
- Controls costs through inventory control and monitoring store food cost tracking data
- Performs daily banking and closing procedures as well as maintaining a balanced and accurate
- Budget
- Prepared and administered all aspects of store personnel scheduling in accordance with all policies
- And procedures
- Ensured proper cash handling by any employee
- Managed subordinate supervisor, Assistant Manager
- Directed cooking, wrapping, and packing of food prepared and served, and assembling of food orders for customers.
Security Officer
Swanson Juvenile Correctional Facility
2008.06 - 2009.07
- Guarded inmates in penal institution in accordance with established policies, regulations, and procedures.
- Observed conduct and behavior of inmates to prevent disturbances and escapes.
- Escorted inmates to and from visiting rooms, medical offices, and religious services.
- Prepared reports concerning incidences of inmate disturbances and injuries.
- Was instrumental in keeping a correct count of inmates in each dormitory.
Education
Bachelor of Arts -
University of Louisiana At Monroe
Monroe, LA2021
Skills
- Team Leadership
- Emergency Management
- First Aid/CPR
- Multitasking Abilities
- CCTV Monitoring
- Video Analytics
- Risk Assessment
- Security & Safety Protocols
- Metal detector operation
- Conflict Resolution
Awards
Monetary (Impact) Award Certificate 2023
References
References
Available upon request
Timeline
Security Officer
Entergy River Bend
2024.05 - Current
Middle School Special Education Teacher
West Feliciana Parish School Board
2018.02 - 2024.05
Area Supervisor
Sonic Drive
2017.01 - 2018.02
Area Supervisor
Sonic Drive
2014.08 - 2016.10
Security Officer
Swanson Juvenile Correctional Facility
2008.06 - 2009.07
Managing Partner
Sonic Drive
2003.06 - 2014.07
Bachelor of Arts -
University of Louisiana At Monroe
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