Sabrina M. Gonzalez
East Chicago,IN
Summary
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
10
10
years of professional experience
Work History
Manager
Burger King
Chicago, IL
04.2014 - 10.2018
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Provided leadership during times of organizational change or crisis situations.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
Bus Monitor
Two rivers
Aurora, Illinois
09.2008 - 06.2009
- Provided professional services and support in a dynamic work environment.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
High School Diploma -
Ecot/Homeschooling
Cleveland, OH06-2003
Skills
- Marketing
- Strategic Planning
- Financial Management
- Staff Development
- Operations Management
- Performance Management
- Staff Management
- Staff Training and Development
Timeline
Manager
Burger King
04.2014 - 10.2018
Bus Monitor
Two rivers
09.2008 - 06.2009
High School Diploma -
Ecot/Homeschooling