Candidate Skills & Highlights Seasoned Business Development and Operations professional with 20+ years of experience in sales, marketing, customer relations, and business management. Proven track record of success in several roles which includes exceeding revenue quotas, expanding client bases, and effectively managing multi-million-dollar portfolios. Significant leadership experience and history of demonstrating successful oversight of business operations. Business Development Operations Management Sales Expertise Customer Relations Salesforce CRM Team Building Strategic Planning Networking Recruiting & Interviewing
Overview
24
24
years of professional experience
Work History
President
The Las Vegas Television Network
01.2024 - Current
Direct sales efforts including cold-calling, telemarketing, networking, email campaigns and social media
Building infrastructure including sales team and operations
New television program development
Introduce network as new advertising vehicle to prospect list of 6,700+ business owners/managers
Assist with new productions as needed.
Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Directed sales efforts including cold-calling, telemarketing, email campaigns and social media
Attended local trade shows and networking events
Member of Business Network International (BNI).
Built and maintained relationships with new and existing clients while providing high level of expertise.
Built database of 6200 active prospects in Las Vegas and Southern California markets
Account Manager
People Ready Skilled Trades
01.2021 - 10.2022
As account manager supplied clients with viable candidates for temp or temp-to- hire positions in the construction industry
Conducted site safety visits at 65% of job sites
Assisted clients with planned staffing needs
Collections on past due accounts
Exceeded first year revenue quota by 150%.
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Business Development Manager
Kings III Emergency Communications
01.2018 - 01.2020
Introduced Emergency Communications Monitoring Service to prospects in commercial real estate and multi-family industries
Added over 100 new clients per year
Responsible for local sales and marketing activity including trade shows, association membership, social media, direct marketing programs and in person sales presentations.
Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
Generated new business with marketing initiatives and strategic plans.
Account Manager and Business Development Manager
Landscape Industry
01.2012 - 07.2018
Responsible for selling and managing a multi-million-dollar portfolio of commercial, industrial, and multi-family landscape maintenance clients
Leading landscape companies including ValleyCrest, Gothic, Pierre and LDI
Serviced existing client base and developed hundreds of new clients
Closed over 45% of clients proposed.
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
President and Founder
Carr Landscape Management, Inc
10.2000 - 01.2012
Owner of a licensed landscape construction & maintenance company
Handled human resources, finance, sales, marketing and operations
Launched and managed eco-friendly start-up company, Whisper Landscape Maintenance
Annual revenue was approximately $1 million with 20 employees
Achieved 35% year over year growth in clients and revenue
Closed 50% of all worked proposed.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Enhanced company performance by implementing strategic plans and overseeing daily operations.
Prepared annual budget forecasts and monitored performance to meet organizational objectives.
Drove revenue growth by expanding product offerings and identifying new market opportunities.
Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
Supported project management team for optimal performance.
Employed optimal safety practices to reduce worksite complaints and hazards.
Built diverse workforce through targeted recruiting efforts focused on diversity, equity, and inclusion principles.
Developed and implemented comprehensive risk management programs to mitigate potential liabilities.
Implemented robust financial controls to increase transparency, reduce risk, and optimize resource allocation.
Navigated complex regulatory environments while maintaining compliance across all aspects of organization''s operations.
Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
Established and maintained strong relationships with customers, vendors and strategic partners.
Managed financial, operational and human resources to optimize business performance.
Represented organization at industry conferences and events.
Developed innovative sales and marketing strategies to facilitate business expansion.
Maintained P&L and shouldered corporate fiscal responsibility.
Founded performance- and merit-based evaluation system to assess staff performance.
Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.